County annual report · FIPS 25015
2024 Hampshire County, MA Power Outage Report
In 2024, customers in Hampshire County, MA went without power for an average of 2.2 hours, a total of 221K customer-hours (Massachusetts average 1.9 hours). That ranks 10th worst of 14 Massachusetts counties and 2358th of 2,990 nationally.
Compared with MA, the US and 2023
Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.
Biggest outages in Hampshire County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 13, 2024 10:45 | July 13, 2024 12:30 | 1h 45m | 8,344 | 12K |
| 2 | January 6, 2024 11:00 | January 6, 2024 15:45 | 4h 45m | 4,814 | 7,626 |
| 3 | July 16, 2024 23:00 | July 19, 2024 01:15 | 2d 2h | 4,622 | 25K |
| 4 | February 28, 2024 21:45 | March 1, 2024 05:45 | 1d 8h | 3,197 | 29K |
| 5 | January 11, 2024 02:15 | January 11, 2024 14:15 | 12h | 3,141 | 3,935 |
| 6 | July 15, 2024 19:00 | July 16, 2024 01:45 | 6h 45m | 2,971 | 7,806 |
| 7 | February 8, 2024 21:45 | February 9, 2024 00:00 | 2h 15m | 2,956 | 3,928 |
| 8 | May 20, 2024 12:15 | May 20, 2024 23:45 | 11h 30m | 2,924 | 5,470 |
| 9 | June 19, 2024 19:00 | June 20, 2024 15:15 | 20h 15m | 2,903 | 11K |
| 10 | May 8, 2024 19:45 | May 9, 2024 00:15 | 4h 30m | 2,701 | 2,992 |
Outage episodes by size in 2024: 77 reached 100+ customers, 24 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hampshire County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Massachusetts Electric Co | 2024 | 2.2 hrs | 1.00 | 1.5 hrs | 0.84 |
| NSTAR Electric Company | 2024 | 81 min | 0.69 | 66 min | 0.64 |
| Town of South Hadley - (MA) | 2018 | 15 min | 0.18 | 15 min | 0.18 |
| University of Massachusetts Amherst | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Massachusetts's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 101,974 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hampshire County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Hampshire County, MA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/massachusetts/hampshire-county