County annual report · FIPS 15001
2024 Hawaii County, HI Power Outage Report
In 2024, customers in Hawaii County, HI went without power for an average of 14.2 hours, a total of 1.2M customer-hours (Hawaii average 8.6 hours). That ranks 2nd worst of 4 Hawaii counties and 690th of 2,990 nationally.
Compared with HI, the US and 2023
Coverage line is EAGLE-I's share of Hawaii customers tracked each year.
Biggest outages in Hawaii County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 23, 2024 18:30 | August 29, 2024 08:00 | 5d 13h | 24,469 | 573K |
| 2 | January 30, 2024 17:30 | January 31, 2024 04:45 | 11h 15m | 17,171 | 30K |
| 3 | April 15, 2024 05:15 | April 15, 2024 10:00 | 4h 45m | 12,087 | 9,046 |
| 4 | May 10, 2024 23:00 | May 12, 2024 05:30 | 1d 6h | 8,825 | 33K |
| 5 | January 29, 2024 18:15 | January 30, 2024 00:15 | 6h | 6,573 | 7,064 |
| 6 | February 7, 2024 19:30 | February 8, 2024 01:45 | 6h 15m | 5,584 | 6,124 |
| 7 | September 20, 2024 13:15 | September 20, 2024 23:00 | 9h 45m | 5,558 | 23K |
| 8 | May 1, 2024 19:45 | May 3, 2024 04:00 | 1d 8h | 4,476 | 10K |
| 9 | February 13, 2024 19:45 | February 14, 2024 16:45 | 21h | 4,405 | 13K |
| 10 | November 6, 2024 18:00 | November 7, 2024 10:00 | 16h | 4,352 | 18K |
Outage episodes by size in 2024: 192 reached 100+ customers, 94 reached 1,000+ customers, 3 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hawaii County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Hawaii Electric Light Co Inc | 2020 | 2.1 hrs | 1.82 | 2.1 hrs | 1.82 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Hawaii's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 87,747 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hawaii County has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Hawaii County, HI annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/hawaii/hawaii-county