County annual report · FIPS 15001
2023 Hawaii County, HI Power Outage Report
In 2023, customers in Hawaii County, HI went without power for an average of 5.1 hours, a total of 449K customer-hours (Hawaii average 10.5 hours). That ranks 3rd worst of 4 Hawaii counties and 1455th of 2,977 nationally.
Compared with HI, the US and 2022
Coverage line is EAGLE-I's share of Hawaii customers tracked each year.
Biggest outages in Hawaii County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | November 22, 2023 19:30 | November 23, 2023 03:15 | 7h 45m | 5,204 | 14K |
| 2 | September 18, 2023 09:00 | September 18, 2023 14:30 | 5h 30m | 4,809 | 16K |
| 3 | October 2, 2023 01:45 | October 2, 2023 07:15 | 5h 30m | 4,420 | 2,305 |
| 4 | August 8, 2023 07:00 | August 23, 2023 03:30 | 14d 20h | 4,231 | 37K |
| 5 | December 14, 2023 02:45 | December 17, 2023 11:30 | 3d 8h | 4,041 | 26K |
| 6 | May 3, 2023 18:30 | May 4, 2023 02:45 | 8h 15m | 3,457 | 28K |
| 7 | November 12, 2023 03:00 | November 12, 2023 19:45 | 16h 45m | 3,260 | 8,249 |
| 8 | November 29, 2023 17:15 | December 1, 2023 15:45 | 1d 22h | 3,067 | 20K |
| 9 | December 31, 2023 08:30 | December 31, 2023 13:45 | 5h 15m | 2,736 | 12K |
| 10 | September 7, 2023 17:00 | September 15, 2023 21:45 | 8d 4h | 2,644 | 54K |
Outage episodes by size in 2023: 69 reached 100+ customers, 32 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hawaii County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Hawaii Electric Light Co Inc | 2020 | 2.1 hrs | 1.82 | 2.1 hrs | 1.82 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Hawaii's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 87,747 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hawaii County has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Hawaii County, HI annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/hawaii/hawaii-county