massoutage

County annual report · FIPS 55087

2021 Outagamie County, WI Power Outage Report

In 2021, customers in Outagamie County, WI went without power for an average of 2.9 hours, a total of 167K customer-hours (Wisconsin average 4.7 hours). That ranks 36th worst of 72 Wisconsin counties and 1908th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
2.9
58,508 customers
Customer-hours out
167K
Peak customers out
9,995
Outages ≥1,000 out
15
0 of 10,000+ · 621 total
Longest outage
2d 16h
began August 27, 2021
Rank in state
36th/72
1908th of 2,974 US

Compared with WI, the US and 2020

Outagamie County, WI average hours without power per customer compared with state and national averages, 2021Outagamie County 2.9 hours, Wisconsin average 4.7 hours, US average 8.9 hours, Outagamie County, 2020 1.4 hoursOutagamie CountyOutagamie County2.9hWisconsin averageWisconsin average4.7hUS averageUS average8.9hOutagamie County, 2020Outagamie County, 20…1.4h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Outagamie County, WI customer-hours without power by month, 2021Jan 1,404, Feb 1,833, Mar 3,226, Apr 3,916, May 2,220, Jun 6,987, Jul 27K, Aug 33K, Sep 29K, Oct 3,392, Nov 2,279, Dec 53K020k40k60k1,404Jan1,833Feb3,226Mar3,916Apr2,220May6,987Jun27KJul33KAug29KSep3,392Oct2,279Nov53KDec
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Customer-hours; December was the worst month.

Outagamie County year over year

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Outagamie County, WI: average hours without power per customer by year2015: 1.3h; 2016: 2.0h; 2017: 2.9h; 2018: 1.7h, coverage 83%; 2019: 34.8h, coverage 84%; 2020: 1.4h, coverage 84%; 2021: 2.9h, coverage 85%; 2022: 25.1h, coverage 85%; 2023: 1.4h; 2024: 10.8h; 2025: 2.1h0102030400%50%100%1.3h20152.0h20162.9h20171.7h201834.8h20191.4h20202.9h202125.1h20221.4h202310.8h20242.1h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Wisconsin customers tracked each year.

Biggest outages in Outagamie County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1September 10, 2021 10:15September 10, 2021 13:153h9,99522K
2December 16, 2021 00:45December 17, 2021 10:301d 9h8,50834K
3August 18, 2021 19:45August 19, 2021 04:158h 30m6,92219K
4July 27, 2021 06:00July 28, 2021 15:151d 9h3,34823K
5December 11, 2021 03:30December 11, 2021 06:303h2,4546,136
6August 27, 2021 14:15August 30, 2021 07:002d 16h2,2719,058
7April 8, 2021 05:15April 8, 2021 05:4530m2,0461,023
8June 18, 2021 10:45June 18, 2021 22:1511h 30m1,8391,951
9December 11, 2021 09:15December 11, 2021 21:1512h1,68111K
10May 28, 2021 02:15May 28, 2021 08:005h 45m1,5161,130

Outage episodes by size in 2021: 47 reached 100+ customers, 15 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Outagamie County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Wisconsin Electric Power Co20217.0 hrs1.131.7 hrs0.73
Wisconsin Public Service Corp20219.3 hrs1.461.6 hrs0.83
City of Kaukauna202125 min0.464 min0.05
New London Electric&Water Util-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 85% of Wisconsin's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 58,508 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Outagamie County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Outagamie County, WI annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/wisconsin/outagamie-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON