massoutage

County annual report · FIPS 55087

2020 Outagamie County, WI Power Outage Report

In 2020, customers in Outagamie County, WI went without power for an average of 1.4 hours, a total of 85K customer-hours (Wisconsin average 1.8 hours). That ranks 44th worst of 72 Wisconsin counties and 2480th of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
1.4
58,508 customers
Customer-hours out
85K
Peak customers out
5,133
Outages ≥1,000 out
14
0 of 10,000+ · 537 total
Longest outage
23h 45m
began April 20, 2020
Rank in state
44th/72
2480th of 3,019 US

Compared with WI, the US and 2019

Outagamie County, WI average hours without power per customer compared with state and national averages, 2020Outagamie County 1.4 hours, Wisconsin average 1.8 hours, US average 8.7 hours, Outagamie County, 2019 34.8 hoursOutagamie CountyOutagamie County1.4hWisconsin averageWisconsin average1.8hUS averageUS average8.7hOutagamie County, 2019Outagamie County, 20…34.8h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Outagamie County, WI customer-hours without power by month, 2020Jan 2,164, Feb 649, Mar 305, Apr 8,289, May 4,005, Jun 29K, Jul 13K, Aug 1,355, Sep 1,042, Oct 14K, Nov 6,135, Dec 4,343010k20k30k2,164Jan649Feb305Mar8,289Apr4,005May29KJun13KJul1,355Aug1,042Sep14KOct6,135Nov4,343Dec
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Customer-hours; June was the worst month.

Outagamie County year over year

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Outagamie County, WI: average hours without power per customer by year2015: 1.3h; 2016: 2.0h; 2017: 2.9h; 2018: 1.7h, coverage 83%; 2019: 34.8h, coverage 84%; 2020: 1.4h, coverage 84%; 2021: 2.9h, coverage 85%; 2022: 25.1h, coverage 85%; 2023: 1.4h; 2024: 10.8h; 2025: 2.1h0102030400%50%100%1.3h20152.0h20162.9h20171.7h201834.8h20191.4h20202.9h202125.1h20221.4h202310.8h20242.1h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Wisconsin customers tracked each year.

Biggest outages in Outagamie County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1June 29, 2020 16:15June 29, 2020 20:154h5,1332,941
2June 3, 2020 01:30June 3, 2020 21:4520h 15m3,86220K
3October 21, 2020 07:15October 21, 2020 16:159h3,7637,401
4January 5, 2020 14:15January 5, 2020 15:151h1,8731,619
5November 11, 2020 00:00November 11, 2020 10:3010h 30m1,8181,489
6November 15, 2020 03:45November 15, 2020 08:455h1,7843,388
7July 4, 2020 08:15July 4, 2020 18:009h 45m1,7455,240
8October 23, 2020 01:30October 23, 2020 15:4514h 15m1,3392,649
9June 10, 2020 01:30June 10, 2020 19:1517h 45m1,2882,670
10July 18, 2020 07:45July 19, 2020 00:4517h1,1932,947

Outage episodes by size in 2020: 36 reached 100+ customers, 14 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Outagamie County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Wisconsin Electric Power Co20202.3 hrs0.871.6 hrs0.70
Wisconsin Public Service Corp20201.7 hrs0.941.7 hrs0.94
City of Kaukauna202061 min0.7710 min0.14
New London Electric&Water Util-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 84% of Wisconsin's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 58,508 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Outagamie County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Outagamie County, WI annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/wisconsin/outagamie-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON