County annual report · FIPS 35037
2021 Quay County, NM Power Outage Report
In 2021, customers in Quay County, NM went without power for an average of 4.5 hours, a total of 21K customer-hours (New Mexico average 2.6 hours). That ranks 8th worst of 27 New Mexico counties and 1430th of 2,974 nationally.
Compared with NM, the US and 2020
Coverage line is EAGLE-I's share of New Mexico customers tracked each year.
Biggest outages in Quay County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 16, 2021 13:00 | February 16, 2021 22:30 | 9h 30m | 3,479 | 16K |
| 2 | August 29, 2021 00:45 | August 29, 2021 20:15 | 19h 30m | 2,551 | 5,027 |
| 3 | August 24, 2021 15:45 | August 24, 2021 16:15 | 30m | 155 | 76 |
| 4 | September 7, 2021 16:30 | September 7, 2021 17:45 | 1h 15m | 75 | 75 |
| 5 | July 29, 2021 18:30 | July 29, 2021 19:30 | 1h | 35 | 27 |
| 6 | April 6, 2021 13:15 | April 6, 2021 14:45 | 1h 30m | 21 | 27 |
| 7 | June 24, 2021 00:00 | June 24, 2021 00:30 | 30m | 17 | 9 |
| 8 | July 18, 2021 03:15 | July 18, 2021 04:45 | 1h 30m | 17 | 16 |
| 9 | June 9, 2021 23:00 | June 10, 2021 00:00 | 1h | 16 | 16 |
| 10 | July 15, 2021 05:45 | July 15, 2021 07:15 | 1h 30m | 13 | 13 |
Outage episodes by size in 2021: 3 reached 100+ customers, 2 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Quay County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Southwestern Public Service Co | 2021 | 3.2 hrs | 1.75 | 2.0 hrs | 1.07 |
| Farmers Electric Coop, Inc - (NM) | - | - | - | - | - |
| Southwestern Electric Coop Inc - (NM) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of New Mexico's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 4,683 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Quay County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Quay County, NM annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/new-mexico/quay-county