County annual report · FIPS 35037
2025 Quay County, NM Power Outage Report
In 2025, customers in Quay County, NM went without power for an average of 4.3 hours, a total of 20K customer-hours (New Mexico average 3.0 hours). That ranks 12th worst of 28 New Mexico counties and 1677th of 3,000 nationally.
Compared with NM, the US and 2024
Coverage line is EAGLE-I's share of New Mexico customers tracked each year.
Biggest outages in Quay County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 12, 2025 08:30 | December 12, 2025 11:15 | 2h 45m | 3,469 | 8,827 |
| 2 | March 14, 2025 12:45 | March 16, 2025 12:30 | 1d 23h | 1,732 | 5,004 |
| 3 | October 30, 2025 02:00 | October 30, 2025 08:00 | 6h | 1,497 | 2,398 |
| 4 | March 29, 2025 02:15 | March 29, 2025 03:00 | 45m | 459 | 344 |
| 5 | March 18, 2025 18:45 | March 19, 2025 07:30 | 12h 45m | 365 | 1,697 |
| 6 | February 22, 2025 12:30 | February 22, 2025 14:30 | 2h | 262 | 175 |
| 7 | March 3, 2025 19:15 | March 4, 2025 04:15 | 9h | 123 | 991 |
| 8 | August 1, 2025 09:00 | August 1, 2025 10:00 | 1h | 69 | 40 |
| 9 | November 23, 2025 15:30 | November 23, 2025 16:30 | 1h | 50 | 50 |
| 10 | October 7, 2025 02:30 | October 7, 2025 04:30 | 2h | 49 | 15 |
Outage episodes by size in 2025: 7 reached 100+ customers, 3 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Quay County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Southwestern Public Service Co | 2024 | 2.9 hrs | 1.21 | 2.1 hrs | 1.14 |
| Farmers Electric Coop, Inc - (NM) | - | - | - | - | - |
| Southwestern Electric Coop Inc - (NM) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of New Mexico's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 4,683 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Quay County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Quay County, NM annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/new-mexico/quay-county