massoutage

County annual report · FIPS 33003

2021 Carroll County, NH Power Outage Report

In 2021, customers in Carroll County, NH went without power for an average of 11.0 hours, a total of 286K customer-hours (New Hampshire average 3.4 hours). That ranks 1st worst of 10 New Hampshire counties and 725th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
11.0
26,009 customers
Customer-hours out
286K
Peak customers out
6,968
Outages ≥1,000 out
23
0 of 10,000+ · 788 total
Longest outage
9d 10h
began March 29, 2021
Rank in state
1st/10
725th of 2,974 US

Compared with NH, the US and 2020

Carroll County, NH average hours without power per customer compared with state and national averages, 2021Carroll County 11.0 hours, New Hampshire average 3.4 hours, US average 8.9 hours, Carroll County, 2020 24.0 hoursCarroll CountyCarroll County11.0hNew Hampshire averageNew Hampshire average3.4hUS averageUS average8.9hCarroll County, 2020Carroll County, 202024.0h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Carroll County, NH customer-hours without power by month, 2021Jan 10K, Feb 4,451, Mar 137K, Apr 31K, May 14K, Jun 10K, Jul 5,481, Aug 10K, Sep 21K, Oct 19K, Nov 5,316, Dec 18K050k100k150k10KJan4,451Feb137KMar31KApr14KMay10KJun5,481Jul10KAug21KSep19KOct5,316Nov18KDec
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Customer-hours; March was the worst month.

Carroll County year over year

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Carroll County, NH: average hours without power per customer by year2015: 3.9h; 2016: 3.0h; 2017: 21.8h; 2018: 12.4h, coverage 88%; 2019: 9.9h, coverage 99%; 2020: 24.0h, coverage 99%; 2021: 11.0h, coverage 99%; 2022: 32.0h, coverage 99%; 2023: 15.1h; 2024: 64.5h; 2025: 14.5h0204060800%50%100%3.9h20153.0h201621.8h201712.4h20189.9h201924.0h202011.0h202132.0h202215.1h202364.5h202414.5h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of New Hampshire customers tracked each year.

Biggest outages in Carroll County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1September 13, 2021 01:00September 13, 2021 03:002h6,9685,537
2March 2, 2021 03:45March 4, 2021 23:002d 19h6,61893K
3September 15, 2021 19:30September 16, 2021 10:0014h 30m4,54811K
4March 29, 2021 12:00April 7, 2021 22:159d 10h3,56966K
5June 28, 2021 17:15June 28, 2021 20:303h 15m3,5204,499
6October 14, 2021 19:00October 14, 2021 20:001h3,4212,566
7October 7, 2021 13:00October 7, 2021 13:3030m3,0721,536
8October 19, 2021 13:15October 20, 2021 01:0011h 45m2,7272,168
9August 13, 2021 23:45August 14, 2021 03:153h 30m2,5275,525
10October 26, 2021 22:30October 27, 2021 21:4523h 15m2,0429,026

Outage episodes by size in 2021: 95 reached 100+ customers, 23 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Carroll County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Public Service Co of NH20213.0 hrs1.071.6 hrs0.83
New Hampshire Elec Coop Inc-----
Town of Wolfeboro - (NH)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 99% of New Hampshire's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 26,009 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Carroll County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Carroll County, NH annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/new-hampshire/carroll-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON