massoutage

County annual report · FIPS 33003

2020 Carroll County, NH Power Outage Report

In 2020, customers in Carroll County, NH went without power for an average of 24.0 hours, a total of 623K customer-hours (New Hampshire average 7.1 hours). That ranks 1st worst of 10 New Hampshire counties and 359th of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
24.0
26,009 customers
Customer-hours out
623K
Peak customers out
13,723
Outages ≥1,000 out
19
2 of 10,000+ · 781 total
Longest outage
23d 3h
began February 1, 2020
Rank in state
1st/10
359th of 3,019 US

Compared with NH, the US and 2019

Carroll County, NH average hours without power per customer compared with state and national averages, 2020Carroll County 24.0 hours, New Hampshire average 7.1 hours, US average 8.7 hours, Carroll County, 2019 9.9 hoursCarroll CountyCarroll County24.0hNew Hampshire averageNew Hampshire average7.1hUS averageUS average8.7hCarroll County, 2019Carroll County, 20199.9h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Carroll County, NH customer-hours without power by month, 2020Jan 6,427, Feb 35K, Mar 4,791, Apr 13K, May 4,625, Jun 9,260, Jul 11K, Aug 295K, Sep 7,772, Oct 18K, Nov 14K, Dec 205K0100k200k300k6,427Jan35KFeb4,791Mar13KApr4,625May9,260Jun11KJul295KAug7,772Sep18KOct14KNov205KDec
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Customer-hours; August was the worst month.

Carroll County year over year

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Carroll County, NH: average hours without power per customer by year2015: 3.9h; 2016: 3.0h; 2017: 21.8h; 2018: 12.4h, coverage 88%; 2019: 9.9h, coverage 99%; 2020: 24.0h, coverage 99%; 2021: 11.0h, coverage 99%; 2022: 32.0h, coverage 99%; 2023: 15.1h; 2024: 64.5h; 2025: 14.5h0204060800%50%100%3.9h20153.0h201621.8h201712.4h20189.9h201924.0h202011.0h202132.0h202215.1h202364.5h202414.5h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of New Hampshire customers tracked each year.

Biggest outages in Carroll County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1August 4, 2020 21:00August 8, 2020 20:453d 23h13,723285K
2December 5, 2020 17:30December 9, 2020 21:454d 4h10,295194K
3November 10, 2020 14:00November 11, 2020 03:4513h 45m6,1732,604
4February 1, 2020 16:45February 24, 2020 20:1523d 3h5,17734K
5March 20, 2020 11:00March 20, 2020 13:452h 45m2,2231,957
6October 28, 2020 11:30October 28, 2020 20:309h1,870960
7July 18, 2020 19:15July 19, 2020 02:457h 30m1,6722,501
8April 27, 2020 01:00April 27, 2020 22:0021h1,6273,880
9October 7, 2020 20:30October 9, 2020 16:151d 19h1,5445,003
10September 17, 2020 12:15September 17, 2020 15:002h 45m1,527406

Outage episodes by size in 2020: 94 reached 100+ customers, 19 reached 1,000+ customers, 2 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Carroll County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Public Service Co of NH20207.7 hrs1.491.6 hrs0.81
New Hampshire Elec Coop Inc-----
Town of Wolfeboro - (NH)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 99% of New Hampshire's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 26,009 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Carroll County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Carroll County, NH annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/new-hampshire/carroll-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON