massoutage

County annual report · FIPS 25003

2021 Berkshire County, MA Power Outage Report

In 2021, customers in Berkshire County, MA went without power for an average of 1.6 hours, a total of 161K customer-hours (Massachusetts average 7.4 hours). That ranks 12th worst of 14 Massachusetts counties and 2400th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
1.6
99,023 customers
Customer-hours out
161K
Peak customers out
7,115
Outages ≥1,000 out
16
0 of 10,000+ · 788 total
Longest outage
1d 23h
began June 30, 2021
Rank in state
12th/14
2400th of 2,974 US

Compared with MA, the US and 2020

Berkshire County, MA average hours without power per customer compared with state and national averages, 2021Berkshire County 1.6 hours, Massachusetts average 7.4 hours, US average 8.9 hours, Berkshire County, 2020 7.2 hoursBerkshire CountyBerkshire County1.6hMassachusetts averageMassachusetts average7.4hUS averageUS average8.9hBerkshire County, 2020Berkshire County, 20…7.2h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Berkshire County, MA customer-hours without power by month, 2021Jan 10K, Feb 1,223, Mar 40K, Apr 3,360, May 11K, Jun 15K, Jul 36K, Aug 12K, Sep 4,505, Oct 12K, Nov 4,447, Dec 12K010k20k30k40k10KJan1,223Feb40KMar3,360Apr11KMay15KJun36KJul12KAug4,505Sep12KOct4,447Nov12KDec
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Customer-hours; March was the worst month.

Berkshire County year over year

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Berkshire County, MA: average hours without power per customer by year2015: 1.9h; 2016: 1.6h; 2017: 1.4h; 2018: 1.8h, coverage 89%; 2019: 2.8h, coverage 89%; 2020: 7.2h, coverage 94%; 2021: 1.6h, coverage 99%; 2022: 2.1h, coverage 99%; 2023: 5.2h; 2024: 2.8h; 2025: 2.9h024680%50%100%1.9h20151.6h20161.4h20171.8h20182.8h20197.2h20201.6h20212.1h20225.2h20232.8h20242.9h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.

Biggest outages in Berkshire County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1May 27, 2021 21:45May 28, 2021 01:003h 15m7,1157,059
2August 12, 2021 19:15August 13, 2021 09:3014h 15m3,4953,577
3March 29, 2021 07:15March 30, 2021 18:451d 11h3,43721K
4March 2, 2021 02:30March 3, 2021 22:001d 19h2,80714K
5July 27, 2021 21:30July 29, 2021 16:151d 18h2,76214K
6November 27, 2021 04:30November 28, 2021 03:3023h1,8541,681
7January 16, 2021 11:15January 17, 2021 00:3013h 15m1,7668,881
8June 30, 2021 20:00July 2, 2021 19:451d 23h1,7308,106
9September 16, 2021 20:45September 16, 2021 21:3045m1,665962
10July 7, 2021 19:15July 9, 2021 00:001d 4h1,5653,575

Outage episodes by size in 2021: 89 reached 100+ customers, 16 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Berkshire County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Massachusetts Electric Co20217.9 hrs1.261.6 hrs0.94
NSTAR Electric Company202110.7 hrs1.1076 min0.73
AVANGRID-----
Town of Chester-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 99% of Massachusetts's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 99,023 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Berkshire County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Berkshire County, MA annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/massachusetts/berkshire-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON