massoutage

County annual report · FIPS 13233

2021 Polk County, GA Power Outage Report

In 2021, customers in Polk County, GA went without power for an average of 7.6 hours, a total of 146K customer-hours (Georgia average 2.4 hours). That ranks 9th worst of 159 Georgia counties and 974th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
7.6
19,098 customers
Customer-hours out
146K
Peak customers out
5,087
Outages ≥1,000 out
19
0 of 10,000+ · 705 total
Longest outage
2d 11h
began March 25, 2021
Rank in state
9th/159
974th of 2,974 US

Compared with GA, the US and 2020

Polk County, GA average hours without power per customer compared with state and national averages, 2021Polk County 7.6 hours, Georgia average 2.4 hours, US average 8.9 hours, Polk County, 2020 24.7 hoursPolk CountyPolk County7.6hGeorgia averageGeorgia average2.4hUS averageUS average8.9hPolk County, 2020Polk County, 202024.7h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Polk County, GA customer-hours without power by month, 2021Jan 1,065, Feb 1,090, Mar 72K, Apr 4,561, May 9,625, Jun 12K, Jul 8,402, Aug 13K, Sep 6,874, Oct 7,296, Nov 5,032, Dec 4,792020k40k60k80k1,065Jan1,090Feb72KMar4,561Apr9,625May12KJun8,402Jul13KAug6,874Sep7,296Oct5,032Nov4,792Dec
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Customer-hours; March was the worst month.

Polk County year over year

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Polk County, GA: average hours without power per customer by year2015: 2.2h; 2016: 2.2h; 2017: 23.6h; 2018: 3.5h, coverage 90%; 2019: 4.2h, coverage 86%; 2020: 24.7h, coverage 88%; 2021: 7.6h, coverage 90%; 2022: 5.3h, coverage 91%; 2023: 6.1h; 2024: 5.5h; 2025: 7.7h01020300%50%100%2.2h20152.2h201623.6h20173.5h20184.2h201924.7h20207.6h20215.3h20226.1h20235.5h20247.7h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Georgia customers tracked each year.

Biggest outages in Polk County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1March 25, 2021 13:45March 28, 2021 01:302d 11h5,08767K
2August 18, 2021 14:30August 19, 2021 04:4514h 15m2,3424,504
3December 1, 2021 11:00December 1, 2021 11:1515m1,602401
4July 7, 2021 11:45July 7, 2021 22:0010h 15m1,5873,711
5March 18, 2021 12:45March 19, 2021 01:0012h 15m1,5642,158
6June 12, 2021 17:45June 13, 2021 18:451d 1h1,5506,713
7March 23, 2021 11:45March 23, 2021 16:154h 30m1,455754
8June 4, 2021 17:45June 4, 2021 19:301h 45m1,4541,087
9December 22, 2021 14:15December 22, 2021 21:157h1,453753
10September 2, 2021 12:45September 2, 2021 20:307h 45m1,4481,811

Outage episodes by size in 2021: 50 reached 100+ customers, 19 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Polk County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Georgia Power Co20212.4 hrs1.282.4 hrs1.25
Carroll Electric Member Corp - (GA)20211.5 hrs1.1375 min1.02

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of Georgia's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 19,098 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Polk County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Polk County, GA annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/georgia/polk-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON