massoutage

County annual report · FIPS 13233

2020 Polk County, GA Power Outage Report

In 2020, customers in Polk County, GA went without power for an average of 24.7 hours, a total of 472K customer-hours (Georgia average 7.4 hours). That ranks 9th worst of 159 Georgia counties and 350th of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
24.7
19,098 customers
Customer-hours out
472K
Peak customers out
11,874
Outages ≥1,000 out
18
1 of 10,000+ · 690 total
Longest outage
5d 14h
began October 29, 2020
Rank in state
9th/159
350th of 3,019 US

Compared with GA, the US and 2019

Polk County, GA average hours without power per customer compared with state and national averages, 2020Polk County 24.7 hours, Georgia average 7.4 hours, US average 8.7 hours, Polk County, 2019 4.2 hoursPolk CountyPolk County24.7hGeorgia averageGeorgia average7.4hUS averageUS average8.7hPolk County, 2019Polk County, 20194.2h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Polk County, GA customer-hours without power by month, 2020Jan 73K, Feb 1,302, Mar 4,612, Apr 76K, May 6,081, Jun 9,600, Jul 16K, Aug 8,654, Sep 5,216, Oct 243K, Nov 24K, Dec 4,2410100k200k300k73KJan1,302Feb4,612Mar76KApr6,081May9,600Jun16KJul8,654Aug5,216Sep243KOct24KNov4,241Dec
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Customer-hours; October was the worst month.

Polk County year over year

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Polk County, GA: average hours without power per customer by year2015: 2.2h; 2016: 2.2h; 2017: 23.6h; 2018: 3.5h, coverage 90%; 2019: 4.2h, coverage 86%; 2020: 24.7h, coverage 88%; 2021: 7.6h, coverage 90%; 2022: 5.3h, coverage 91%; 2023: 6.1h; 2024: 5.5h; 2025: 7.7h01020300%50%100%2.2h20152.2h201623.6h20173.5h20184.2h201924.7h20207.6h20215.3h20226.1h20235.5h20247.7h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Georgia customers tracked each year.

Biggest outages in Polk County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1October 29, 2020 07:15November 3, 2020 21:455d 14h11,874259K
2January 11, 2020 20:45January 14, 2020 06:302d 9h6,29865K
3April 13, 2020 01:00April 13, 2020 19:4518h 45m5,32944K
4April 23, 2020 11:15April 24, 2020 02:4515h 30m3,23716K
5July 2, 2020 12:15July 2, 2020 13:451h 30m2,211556
6April 13, 2020 20:30April 14, 2020 21:301d 1h1,8837,390
7January 11, 2020 12:45January 11, 2020 19:156h 30m1,6553,161
8July 17, 2020 20:45July 18, 2020 12:0015h 15m1,6026,121
9March 6, 2020 15:45March 6, 2020 23:458h1,596441
10September 20, 2020 07:30September 20, 2020 08:301h1,5521,552

Outage episodes by size in 2020: 64 reached 100+ customers, 18 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Polk County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Georgia Power Co20208.8 hrs1.922.4 hrs1.33
Carroll Electric Member Corp - (GA)202018.3 hrs2.641.8 hrs1.31

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 88% of Georgia's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 19,098 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Polk County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Polk County, GA annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/georgia/polk-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON