County annual report · FIPS 12099
2021 Palm Beach County, FL Power Outage Report
In 2021, customers in Palm Beach County, FL went without power for an average of 2.3 hours, a total of 1.2M customer-hours (Florida average 1.9 hours). That ranks 33rd worst of 67 Florida counties and 2129th of 2,974 nationally.
Compared with FL, the US and 2020
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Palm Beach County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 9, 2021 11:00 | April 19, 2021 10:15 | 9d 23h | 43,791 | 206K |
| 2 | May 4, 2021 10:45 | May 11, 2021 06:00 | 6d 19h | 20,291 | 30K |
| 3 | December 13, 2021 11:30 | December 21, 2021 07:15 | 7d 19h | 19,672 | 39K |
| 4 | July 23, 2021 10:15 | August 15, 2021 10:45 | 23d | 15,107 | 124K |
| 5 | March 15, 2021 08:00 | March 19, 2021 09:00 | 4d 1h | 7,064 | 16K |
| 6 | November 8, 2021 17:00 | November 28, 2021 07:45 | 19d 14h | 6,482 | 40K |
| 7 | September 15, 2021 09:45 | October 2, 2021 06:45 | 16d 21h | 6,138 | 63K |
| 8 | December 21, 2021 12:30 | December 25, 2021 19:00 | 4d 6h | 5,916 | 16K |
| 9 | August 30, 2021 10:15 | September 15, 2021 07:15 | 15d 21h | 5,839 | 71K |
| 10 | June 14, 2021 10:15 | July 7, 2021 10:30 | 23d | 5,512 | 79K |
Outage episodes by size in 2021: 76 reached 100+ customers, 51 reached 1,000+ customers, 4 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Palm Beach County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2021 | 55 min | 0.58 | 45 min | 0.51 |
| City of Lake Worth Beach - (FL) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 98% of Florida's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 539,728 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Palm Beach County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Palm Beach County, FL annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/florida/palm-beach-county