County annual report · FIPS 12099
2020 Palm Beach County, FL Power Outage Report
In 2020, customers in Palm Beach County, FL went without power for an average of 3.2 hours, a total of 1.7M customer-hours (Florida average 3.6 hours). That ranks 34th worst of 67 Florida counties and 1814th of 3,019 nationally.
Compared with FL, the US and 2019
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Palm Beach County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 26, 2020 05:00 | May 1, 2020 03:15 | 4d 22h | 56,492 | 232K |
| 2 | November 6, 2020 07:00 | November 15, 2020 11:45 | 9d 4h | 16,020 | 254K |
| 3 | November 15, 2020 12:45 | November 22, 2020 06:15 | 6d 17h | 12,843 | 39K |
| 4 | May 10, 2020 11:15 | June 2, 2020 08:30 | 22d 21h | 11,205 | 111K |
| 5 | August 23, 2020 01:30 | September 2, 2020 09:00 | 10d 7h | 10,563 | 49K |
| 6 | June 2, 2020 11:00 | June 14, 2020 09:15 | 11d 22h | 7,751 | 48K |
| 7 | July 13, 2020 08:15 | August 13, 2020 10:30 | 31d 2h | 7,700 | 142K |
| 8 | September 30, 2020 12:30 | October 2, 2020 06:00 | 1d 17h | 7,660 | 20K |
| 9 | July 1, 2020 11:30 | July 13, 2020 07:00 | 11d 19h | 7,393 | 66K |
| 10 | September 5, 2020 10:15 | September 19, 2020 10:45 | 14d | 6,586 | 65K |
Outage episodes by size in 2020: 81 reached 100+ customers, 64 reached 1,000+ customers, 5 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Palm Beach County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2020 | 70 min | 0.75 | 49 min | 0.59 |
| City of Lake Worth Beach - (FL) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Florida's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 539,728 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Palm Beach County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Palm Beach County, FL annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/florida/palm-beach-county