massoutage

County annual report · FIPS 51095

2020 James City County, VA Power Outage Report

In 2020, customers in James City County, VA went without power for an average of 5.2 hours, a total of 172K customer-hours (Virginia average 6.1 hours). That ranks 83rd worst of 129 Virginia counties and 1355th of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
5.2
32,899 customers
Customer-hours out
172K
Peak customers out
9,301
Outages ≥1,000 out
12
0 of 10,000+ · 549 total
Longest outage
2d 2h
began August 4, 2020
Rank in state
83rd/129
1355th of 3,019 US

Compared with VA, the US and 2019

James City County, VA average hours without power per customer compared with state and national averages, 2020James City County 5.2 hours, Virginia average 6.1 hours, US average 8.7 hours, James City County, 2019 5.3 hoursJames City CountyJames City County5.2hVirginia averageVirginia average6.1hUS averageUS average8.7hJames City County, 2019James City County, 2…5.3h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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James City County, VA customer-hours without power by month, 2020Jan 2,411, Feb 14K, Mar 784, Apr 3,436, May 12K, Jun 6,773, Jul 10K, Aug 99K, Sep 8,128, Oct 1,900, Nov 3,241, Dec 9,931025k50k75k100k2,411Jan14KFeb784Mar3,436Apr12KMay6,773Jun10KJul99KAug8,128Sep1,900Oct3,241Nov9,931Dec
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Customer-hours; August was the worst month.

James City County year over year

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James City County, VA: average hours without power per customer by year2015: 2.2h; 2016: 9.8h; 2017: 2.4h; 2018: 30.7h, coverage 96%; 2019: 5.3h, coverage 97%; 2020: 5.2h, coverage 97%; 2021: 2.8h, coverage 97%; 2022: 4.5h, coverage 97%; 2023: 2.6h; 2024: 4.3h; 2025: 2.8h0102030400%50%100%2.2h20159.8h20162.4h201730.7h20185.3h20195.2h20202.8h20214.5h20222.6h20234.3h20242.8h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Virginia customers tracked each year.

Biggest outages in James City County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1August 4, 2020 02:15August 6, 2020 04:152d 2h9,30184K
2February 7, 2020 13:00February 8, 2020 23:151d 10h3,32914K
3May 8, 2020 19:45May 9, 2020 13:1517h 30m3,23310K
4December 14, 2020 19:15December 14, 2020 22:153h3,0612,590
5June 3, 2020 18:30June 3, 2020 21:002h 30m3,0593,669
6June 22, 2020 13:00June 23, 2020 09:0020h2,7111,347
7April 22, 2020 05:45April 22, 2020 20:1514h 30m2,6232,181
8August 28, 2020 02:00August 28, 2020 17:3015h 30m1,8343,785
9September 9, 2020 16:30September 10, 2020 19:451d 3h1,6612,027
10July 29, 2020 00:00July 29, 2020 07:307h 30m1,5093,125

Outage episodes by size in 2020: 40 reached 100+ customers, 12 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving James City County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Virginia Electric & Power Co-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 32,899 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. James City County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), James City County, VA annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2020/virginia/james-city-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON