massoutage

County annual report · FIPS 51095

2023 James City County, VA Power Outage Report

In 2023, customers in James City County, VA went without power for an average of 2.6 hours, a total of 86K customer-hours (Virginia average 4.6 hours). That ranks 105th worst of 130 Virginia counties and 2078th of 2,977 nationally.

Summary data CSVJSON
Avg hrs / customer
2.6
32,899 customers
Customer-hours out
86K
Peak customers out
7,682
Outages ≥1,000 out
14
0 of 10,000+ · 555 total
Longest outage
2d 5h
began June 21, 2023
Rank in state
105th/130
2078th of 2,977 US

Compared with VA, the US and 2022

James City County, VA average hours without power per customer compared with state and national averages, 2023James City County 2.6 hours, Virginia average 4.6 hours, US average 7.1 hours, James City County, 2022 4.5 hoursJames City CountyJames City County2.6hVirginia averageVirginia average4.6hUS averageUS average7.1hJames City County, 2022James City County, 2…4.5h
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Average hours without power per customer in 2023; last bar is this county in 2022.

Month by month

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James City County, VA customer-hours without power by month, 2023Jan 9,816, Feb 664, Mar 2,752, Apr 7,985, May 2,360, Jun 20K, Jul 2,103, Aug 11K, Sep 7,216, Oct 5,399, Nov 6,717, Dec 10K05k10k15k20k9,816Jan664Feb2,752Mar7,985Apr2,360May20KJun2,103Jul11KAug7,216Sep5,399Oct6,717Nov10KDec
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Customer-hours; June was the worst month.

James City County year over year

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James City County, VA: average hours without power per customer by year2015: 2.2h; 2016: 9.8h; 2017: 2.4h; 2018: 30.7h, coverage 96%; 2019: 5.3h, coverage 97%; 2020: 5.2h, coverage 97%; 2021: 2.8h, coverage 97%; 2022: 4.5h, coverage 97%; 2023: 2.6h; 2024: 4.3h; 2025: 2.8h0102030400%50%100%2.2h20159.8h20162.4h201730.7h20185.3h20195.2h20202.8h20214.5h20222.6h20234.3h20242.8h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Virginia customers tracked each year.

Biggest outages in James City County, 2023

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1January 22, 2023 23:30January 23, 2023 02:152h 45m7,6823,383
2November 22, 2023 00:30November 22, 2023 16:3016h4,8535,112
3August 9, 2023 11:30August 10, 2023 03:0015h 30m4,3304,687
4June 21, 2023 10:00June 23, 2023 15:452d 5h2,26515K
5April 2, 2023 02:30April 2, 2023 10:007h 30m2,0915,883
6January 16, 2023 21:15January 17, 2023 02:455h 30m2,0393,981
7October 27, 2023 21:15October 28, 2023 05:458h 30m1,7853,524
8December 11, 2023 01:15December 12, 2023 09:301d 8h1,7108,496
9August 26, 2023 15:45August 26, 2023 22:306h 45m1,6073,889
10September 18, 2023 18:30September 19, 2023 03:158h 45m1,304797

Outage episodes by size in 2023: 52 reached 100+ customers, 14 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving James City County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Virginia Electric & Power Co-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2023; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 32,899 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. James City County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), James City County, VA annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2023/virginia/james-city-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON