massoutage

County annual report · FIPS 47093

2020 Knox County, TN Power Outage Report

In 2020, customers in Knox County, TN went without power for an average of 5.1 hours, a total of 1.2M customer-hours (Tennessee average 6.5 hours). That ranks 27th worst of 84 Tennessee counties and 1379th of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
5.1
244,081 customers
Customer-hours out
1.2M
Peak customers out
40,534
Outages ≥1,000 out
102
9 of 10,000+ · 671 total
Longest outage
14d 15h
began November 19, 2020
Rank in state
27th/84
1379th of 3,019 US

Compared with TN, the US and 2019

Knox County, TN average hours without power per customer compared with state and national averages, 2020Knox County 5.1 hours, Tennessee average 6.5 hours, US average 8.7 hours, Knox County, 2019 3.7 hoursKnox CountyKnox County5.1hTennessee averageTennessee average6.5hUS averageUS average8.7hKnox County, 2019Knox County, 20193.7h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Knox County, TN customer-hours without power by month, 2020Jan 73K, Feb 51K, Mar 167K, Apr 112K, May 55K, Jun 124K, Jul 93K, Aug 90K, Sep 59K, Oct 42K, Nov 28K, Dec 348K0100k200k300k400k73KJan51KFeb167KMar112KApr55KMay124KJun93KJul90KAug59KSep42KOct28KNov348KDec
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Customer-hours; December was the worst month.

Knox County year over year

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Knox County, TN: average hours without power per customer by year2015: 0.9h; 2016: 2.9h; 2017: 3.7h; 2018: 2.9h, coverage 55%; 2019: 3.7h, coverage 73%; 2020: 5.1h, coverage 73%; 2021: 3.7h, coverage 73%; 2022: 6.7h, coverage 75%; 2023: 8.3h; 2024: 4.8h; 2025: 3.9h02.557.5100%50%100%0.9h20152.9h20163.7h20172.9h20183.7h20195.1h20203.7h20216.7h20228.3h20234.8h20243.9h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Tennessee customers tracked each year.

Biggest outages in Knox County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1June 19, 2020 12:30June 20, 2020 01:4513h 15m40,53449K
2May 27, 2020 12:00May 28, 2020 08:3020h 30m34,68419K
3March 29, 2020 06:00April 1, 2020 01:152d 19h30,073129K
4April 29, 2020 10:15May 1, 2020 03:001d 16h26,95446K
5December 23, 2020 10:30December 29, 2020 07:005d 20h19,852334K
6October 26, 2020 09:00October 26, 2020 21:4512h 45m19,68011K
7October 5, 2020 09:15October 6, 2020 09:301d14,7523,923
8July 31, 2020 18:00August 2, 2020 07:451d 13h11,50656K
9February 3, 2020 13:15February 3, 2020 22:309h 15m11,24517K
10June 29, 2020 19:45June 30, 2020 23:151d 3h9,98635K

Outage episodes by size in 2020: 222 reached 100+ customers, 102 reached 1,000+ customers, 9 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Knox County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Knoxville Utilities Board20204.7 hrs2.112.1 hrs1.65
City of Clinton - (TN)20201.7 hrs1.291.7 hrs1.28
Fort Loudoun Electric Coop20207.7 hrs2.926.7 hrs2.82
City of Lenoir - (TN)20202.6 hrs1.572.6 hrs1.57

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 73% of Tennessee's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 244,081 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Knox County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Knox County, TN annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/tennessee/knox-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON