County annual report · FIPS 29143
2020 New Madrid County, MO Power Outage Report
In 2020, customers in New Madrid County, MO went without power for an average of 9.3 hours, a total of 85K customer-hours (Missouri average 2.8 hours). That ranks 11th worst of 115 Missouri counties and 846th of 3,019 nationally.
Compared with MO, the US and 2019
Coverage line is EAGLE-I's share of Missouri customers tracked each year.
Biggest outages in New Madrid County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 4, 2020 22:15 | May 6, 2020 21:15 | 1d 23h | 2,492 | 65K |
| 2 | August 21, 2020 05:15 | August 21, 2020 11:15 | 6h | 957 | 3,009 |
| 3 | July 12, 2020 12:45 | July 12, 2020 14:30 | 1h 45m | 947 | 1,170 |
| 4 | May 3, 2020 19:00 | May 4, 2020 07:15 | 12h 15m | 895 | 5,029 |
| 5 | June 21, 2020 02:15 | June 21, 2020 05:00 | 2h 45m | 597 | 1,477 |
| 6 | September 28, 2020 07:15 | September 28, 2020 10:00 | 2h 45m | 585 | 1,465 |
| 7 | August 14, 2020 05:30 | August 14, 2020 06:30 | 1h | 549 | 442 |
| 8 | June 26, 2020 04:45 | June 26, 2020 08:15 | 3h 30m | 541 | 1,891 |
| 9 | March 2, 2020 02:30 | March 2, 2020 04:00 | 1h 30m | 494 | 741 |
| 10 | November 2, 2020 12:15 | November 2, 2020 15:15 | 3h | 417 | 234 |
Outage episodes by size in 2020: 18 reached 100+ customers, 1 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving New Madrid County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Entergy Arkansas LLC | 2020 | 19.8 hrs | 2.10 | 4.5 hrs | 1.52 |
| Union Electric Co - (MO) | 2020 | 2.6 hrs | 0.86 | 86 min | 0.71 |
| Ozark Border Electric Coop | - | - | - | - | - |
| SEMO Electric Cooperative | - | - | - | - | - |
| Pemiscot-Dunklin Elec Coop Inc | - | - | - | - | - |
| City of Sikeston - (MO) | - | - | - | - | - |
| City of New Madrid - (MO) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 95% of Missouri's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 9,169 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. New Madrid County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), New Madrid County, MO annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/missouri/new-madrid-county