County annual report · FIPS 06087
2020 Santa Cruz County, CA Power Outage Report
In 2020, customers in Santa Cruz County, CA went without power for an average of 37.9 hours, a total of 4.5M customer-hours (California average 6.3 hours). That ranks 12th worst of 57 California counties and 217th of 3,019 nationally.
Compared with CA, the US and 2019
Coverage line is EAGLE-I's share of California customers tracked each year.
Biggest outages in Santa Cruz County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 14, 2020 14:15 | September 20, 2020 05:15 | 36d 15h | 89,427 | 3.4M |
| 2 | December 16, 2020 00:00 | December 16, 2020 02:00 | 2h | 63,035 | 16K |
| 3 | February 8, 2020 16:45 | February 15, 2020 02:15 | 6d 9h | 26,597 | 379K |
| 4 | October 26, 2020 01:30 | October 29, 2020 01:15 | 2d 23h | 13,402 | 363K |
| 5 | January 10, 2020 16:15 | January 11, 2020 22:30 | 1d 6h | 11,727 | 26K |
| 6 | June 9, 2020 15:00 | June 11, 2020 05:15 | 1d 14h | 9,252 | 8,704 |
| 7 | October 9, 2020 10:00 | October 10, 2020 18:00 | 1d 8h | 8,535 | 18K |
| 8 | December 15, 2020 17:00 | December 15, 2020 22:45 | 5h 45m | 8,008 | 2,194 |
| 9 | December 24, 2020 21:30 | December 24, 2020 23:45 | 2h 15m | 7,033 | 3,294 |
| 10 | November 18, 2020 12:00 | November 18, 2020 17:15 | 5h 15m | 5,496 | 1,704 |
Outage episodes by size in 2020: 149 reached 100+ customers, 36 reached 1,000+ customers, 5 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Santa Cruz County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Pacific Gas & Electric Co. | 2020 | 7.4 hrs | 1.34 | 2.3 hrs | 1.04 |
| Central Coast Community Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 94% of California's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 118,299 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Santa Cruz County has data for 2017–2025.
Cite this report
MassOutage (massoutage.com), Santa Cruz County, CA annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/california/santa-cruz-county