County annual report · FIPS 47087
2019 Jackson County, TN Power Outage Report
In 2019, customers in Jackson County, TN went without power for an average of 0.1 hours, a total of 364 customer-hours (Tennessee average 2.7 hours). That ranks 76th worst of 86 Tennessee counties and 2825th of 2,937 nationally.
Compared with TN, the US and 2018
Coverage line is EAGLE-I's share of Tennessee customers tracked each year.
Biggest outages in Jackson County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 12, 2019 17:15 | April 12, 2019 18:00 | 45m | 272 | 204 |
| 2 | March 5, 2019 22:30 | March 5, 2019 23:30 | 1h | 67 | 67 |
| 3 | February 2, 2019 23:30 | February 3, 2019 00:45 | 1h 15m | 52 | 65 |
| 4 | May 12, 2019 13:15 | May 12, 2019 13:45 | 30m | 34 | 17 |
| 5 | April 17, 2019 18:00 | April 17, 2019 18:45 | 45m | 2 | 2 |
| 6 | October 26, 2019 18:45 | October 27, 2019 00:30 | 5h 45m | 2 | 6 |
| 7 | April 26, 2019 23:15 | April 27, 2019 00:00 | 45m | 1 | 1 |
| 8 | June 21, 2019 21:30 | June 21, 2019 22:15 | 45m | 1 | 1 |
| 9 | September 12, 2019 21:30 | September 12, 2019 22:00 | 30m | 1 | 1 |
| 10 | October 1, 2019 12:30 | October 1, 2019 12:45 | 15m | 1 | 0 |
Outage episodes by size in 2019: 1 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Tri-County Elec Member Corp (TN) | 2018 | 6.2 hrs | 4.06 | 4.1 hrs | 3.81 |
| Upper Cumberland E M C | 2018 | 2.5 hrs | - | 2.4 hrs | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 73% of Tennessee's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 4,827 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2019.
Cite this report
MassOutage (massoutage.com), Jackson County, TN annual power outage report, 2019, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/tennessee/jackson-county