County annual report · FIPS 47087
2017 Jackson County, TN Power Outage Report
In 2017, customers in Jackson County, TN went without power for an average of 0.3 hours, a total of 1,551 customer-hours (Tennessee average 5.6 hours). That ranks 41st worst of 68 Tennessee counties and 2381st of 2,780 nationally.
Compared with TN, the US and 2016
Coverage line is EAGLE-I's share of Tennessee customers tracked each year.
Biggest outages in Jackson County, 2017
The 4 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 28, 2017 01:00 | May 28, 2017 03:00 | 2h | 684 | 1,368 |
| 2 | May 28, 2017 04:30 | May 28, 2017 05:45 | 1h 15m | 152 | 140 |
| 3 | August 4, 2017 14:15 | August 4, 2017 15:45 | 1h 30m | 17 | 26 |
| 4 | May 24, 2017 19:30 | May 24, 2017 21:15 | 1h 45m | 10 | 18 |
Outage episodes by size in 2017: 2 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Tri-County Elec Member Corp (TN) | 2017 | 4.1 hrs | 3.01 | 3.5 hrs | 2.72 |
| Upper Cumberland E M C | 2017 | 3.8 hrs | - | 1.8 hrs | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Tennessee's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 4,827 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2019.
Cite this report
MassOutage (massoutage.com), Jackson County, TN annual power outage report, 2017, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/tennessee/jackson-county