County annual report · FIPS 51770
2025 Roanoke city, VA Power Outage Report
In 2025, customers in Roanoke city, VA went without power for an average of 6.3 hours, a total of 453K customer-hours (Virginia average 8.6 hours). That ranks 80th worst of 131 Virginia counties and 1242nd of 3,000 nationally.
Compared with VA, the US and 2024
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Roanoke city, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 11, 2025 17:00 | February 20, 2025 00:30 | 8d 7h | 3,662 | 187K |
| 2 | January 6, 2025 10:45 | January 9, 2025 03:30 | 2d 16h | 2,671 | 26K |
| 3 | March 16, 2025 09:30 | March 18, 2025 03:00 | 1d 17h | 2,354 | 11K |
| 4 | January 21, 2025 12:15 | January 22, 2025 21:30 | 1d 9h | 2,347 | 7,288 |
| 5 | March 28, 2025 12:30 | March 29, 2025 02:45 | 14h 15m | 1,897 | 2,903 |
| 6 | October 5, 2025 22:00 | October 6, 2025 02:45 | 4h 45m | 1,792 | 549 |
| 7 | September 4, 2025 18:45 | September 5, 2025 16:45 | 22h | 1,614 | 2,911 |
| 8 | September 25, 2025 03:00 | September 25, 2025 21:00 | 18h | 1,583 | 9,344 |
| 9 | May 30, 2025 12:15 | June 1, 2025 20:30 | 2d 8h | 1,531 | 5,287 |
| 10 | January 28, 2025 02:45 | January 29, 2025 00:15 | 21h 30m | 1,349 | 5,010 |
Outage episodes by size in 2025: 102 reached 100+ customers, 19 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Roanoke city reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2024 | 29.5 hrs | 2.79 | 7.7 hrs | 2.07 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 71,375 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Roanoke city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Roanoke city, VA annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/virginia/roanoke-city