massoutage

County annual report · FIPS 51173

2024 Smyth County, VA Power Outage Report

In 2024, customers in Smyth County, VA went without power for an average of 78.4 hours, a total of 1.5M customer-hours (Virginia average 8.4 hours). That ranks 13th worst of 130 Virginia counties and 122nd of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
78.4
18,737 customers
Customer-hours out
1.5M
Peak customers out
12,160
Outages ≥1,000 out
12
1 of 10,000+ · 593 total
Longest outage
12d 2h
began September 25, 2024
Rank in state
13th/130
122nd of 2,990 US

Compared with VA, the US and 2023

Smyth County, VA average hours without power per customer compared with state and national averages, 2024Smyth County 78.4 hours, Virginia average 8.4 hours, US average 12.6 hours, Smyth County, 2023 9.5 hoursSmyth CountySmyth County78.4hVirginia averageVirginia average8.4hUS averageUS average12.6hSmyth County, 2023Smyth County, 20239.5h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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Smyth County, VA customer-hours without power by month, 2024Jan 109K, Feb 11K, Mar 5,844, Apr 5,877, May 32K, Jun 13K, Jul 14K, Aug 20K, Sep 833K, Oct 398K, Nov 9,435, Dec 18K0250k500k750k1M109KJan11KFeb5,844Mar5,877Apr32KMay13KJun14KJul20KAug833KSep398KOct9,435Nov18KDec
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Customer-hours; September was the worst month.

Smyth County year over year

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Smyth County, VA: average hours without power per customer by year2015: 7.8h; 2016: 11.3h; 2017: 6.1h; 2018: 10.6h, coverage 96%; 2019: 13.0h, coverage 97%; 2020: 9.8h, coverage 97%; 2021: 8.8h, coverage 97%; 2022: 18.9h, coverage 97%; 2023: 9.5h; 2024: 78.4h; 2025: 10.9h0204060800%50%100%7.8h201511.3h20166.1h201710.6h201813.0h20199.8h20208.8h202118.9h20229.5h202378.4h202410.9h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Virginia customers tracked each year.

Biggest outages in Smyth County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1September 25, 2024 22:15October 8, 2024 00:3012d 2h12,1601.2M
2January 12, 2024 08:45January 15, 2024 16:453d 8h2,92679K
3January 9, 2024 02:15January 11, 2024 20:452d 18h2,51116K
4June 10, 2024 12:45June 10, 2024 23:0010h 15m2,3605,352
5May 26, 2024 20:30May 30, 2024 01:453d 5h2,11922K
6December 16, 2024 02:15December 16, 2024 08:005h 45m1,5414,288
7October 26, 2024 23:15October 27, 2024 04:155h1,5292,816
8November 17, 2024 07:45November 17, 2024 14:306h 45m1,2943,547
9May 15, 2024 00:45May 16, 2024 18:301d 17h1,1094,915
10August 6, 2024 13:00August 6, 2024 20:307h 30m1,1034,437

Outage episodes by size in 2024: 71 reached 100+ customers, 12 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Smyth County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Appalachian Power Co202429.5 hrs2.797.7 hrs2.07

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 18,737 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Smyth County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Smyth County, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/virginia/smyth-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON