massoutage

County annual report · FIPS 51760

2024 Richmond city, VA Power Outage Report

In 2024, customers in Richmond city, VA went without power for an average of 0.4 hours, a total of 40K customer-hours (Virginia average 8.4 hours). That ranks 125th worst of 130 Virginia counties and 2880th of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
0.4
112,565 customers
Customer-hours out
40K
Peak customers out
4,848
Outages ≥1,000 out
2
0 of 10,000+ · 236 total
Longest outage
1d 6h
began January 9, 2024
Rank in state
125th/130
2880th of 2,990 US

Compared with VA, the US and 2023

Richmond city, VA average hours without power per customer compared with state and national averages, 2024Richmond city 0.4 hours, Virginia average 8.4 hours, US average 12.6 hours, Richmond city, 2023 0.1 hoursRichmond cityRichmond city0.4hVirginia averageVirginia average8.4hUS averageUS average12.6hRichmond city, 2023Richmond city, 20230.1h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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Richmond city, VA customer-hours without power by month, 2024Jan 12K, Feb 30, Mar 668, Apr 3,420, May 9,282, Jun 5,374, Jul 3,080, Aug 440, Sep 1,275, Oct 155, Nov 4,344, Dec 14505k10k15k12KJan30Feb668Mar3,420Apr9,282May5,374Jun3,080Jul440Aug1,275Sep155Oct4,344Nov145Dec
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Customer-hours; January was the worst month.

Richmond city year over year

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Richmond city, VA: average hours without power per customer by year2015: 3.9h; 2016: 18.0h; 2017: 2.9h; 2018: 1.4h, coverage 96%; 2019: 0.1h, coverage 97%; 2020: 0.1h, coverage 97%; 2021: 0.2h, coverage 97%; 2022: 0.2h, coverage 97%; 2023: 0.1h; 2024: 0.4h; 2025: 4.9h051015200%50%100%3.9h201518.0h20162.9h20171.4h20180.1h20190.1h20200.2h20210.2h20220.1h20230.4h20244.9h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Virginia customers tracked each year.

Biggest outages in Richmond city, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1May 1, 2024 18:15May 1, 2024 22:003h 45m4,8488,855
2June 26, 2024 22:15June 28, 2024 02:001d 3h1,5434,863
3November 11, 2024 06:15November 11, 2024 10:003h 45m8091,858
4September 2, 2024 19:45September 2, 2024 20:3045m806605
5April 15, 2024 22:15April 16, 2024 02:454h 30m8031,019
6April 16, 2024 23:15April 17, 2024 00:301h 15m799799
7November 21, 2024 03:45November 21, 2024 12:008h 15m7422,221
8July 7, 2024 02:30July 7, 2024 04:001h 30m7381,107
9January 9, 2024 19:00January 11, 2024 01:301d 6h58212K
10April 3, 2024 20:30April 4, 2024 02:306h309620

Outage episodes by size in 2024: 18 reached 100+ customers, 2 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Richmond city reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Virginia Electric & Power Co-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 112,565 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Richmond city has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Richmond city, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2024/virginia/richmond-city

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON