massoutage

County annual report · FIPS 51127

2024 New Kent County, VA Power Outage Report

In 2024, customers in New Kent County, VA went without power for an average of 13.0 hours, a total of 116K customer-hours (Virginia average 8.4 hours). That ranks 38th worst of 130 Virginia counties and 741st of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
13.0
8,920 customers
Customer-hours out
116K
Peak customers out
3,776
Outages ≥1,000 out
9
0 of 10,000+ · 372 total
Longest outage
1d 23h
began August 3, 2024
Rank in state
38th/130
741st of 2,990 US

Compared with VA, the US and 2023

New Kent County, VA average hours without power per customer compared with state and national averages, 2024New Kent County 13.0 hours, Virginia average 8.4 hours, US average 12.6 hours, New Kent County, 2023 5.9 hoursNew Kent CountyNew Kent County13.0hVirginia averageVirginia average8.4hUS averageUS average12.6hNew Kent County, 2023New Kent County, 20235.9h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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New Kent County, VA customer-hours without power by month, 2024Jan 21K, Feb 2,445, Mar 1,715, Apr 15K, May 7,968, Jun 3,071, Jul 13K, Aug 33K, Sep 5,419, Oct 8,595, Nov 1,866, Dec 2,688010k20k30k40k21KJan2,445Feb1,715Mar15KApr7,968May3,071Jun13KJul33KAug5,419Sep8,595Oct1,866Nov2,688Dec
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Customer-hours; August was the worst month.

New Kent County year over year

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New Kent County, VA: average hours without power per customer by year2015: 4.8h; 2016: 26.0h; 2017: 6.6h; 2018: 69.8h, coverage 96%; 2019: 7.7h, coverage 97%; 2020: 8.6h, coverage 97%; 2021: 20.4h, coverage 97%; 2022: 10.2h, coverage 97%; 2023: 5.9h; 2024: 13.0h; 2025: 13.0h0204060800%50%100%4.8h201526.0h20166.6h201769.8h20187.7h20198.6h202020.4h202110.2h20225.9h202313.0h202413.0h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Virginia customers tracked each year.

Biggest outages in New Kent County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1October 28, 2024 15:00October 29, 2024 07:3016h 30m3,7767,372
2November 11, 2024 20:30November 11, 2024 21:1545m3,7741,444
3April 25, 2024 02:30April 25, 2024 07:154h 45m3,7695,806
4January 9, 2024 19:30January 11, 2024 03:001d 7h3,37215K
5August 19, 2024 21:00August 20, 2024 23:451d 2h2,68924K
6April 12, 2024 03:00April 12, 2024 20:3017h 30m2,6083,593
7May 15, 2024 06:00May 15, 2024 17:4511h 45m2,6046,580
8August 2, 2024 23:45August 3, 2024 19:3019h 45m1,7662,673
9July 25, 2024 12:15July 25, 2024 13:0045m1,209907
10April 13, 2024 17:00April 14, 2024 07:4514h 45m8864,229

Outage episodes by size in 2024: 48 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving New Kent County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Virginia Electric & Power Co-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 8,920 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. New Kent County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), New Kent County, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2024/virginia/new-kent-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON