massoutage

County annual report · FIPS 48419

2024 Shelby County, TX Power Outage Report

In 2024, customers in Shelby County, TX went without power for an average of 14.8 hours, a total of 214K customer-hours (Texas average 25.5 hours). That ranks 86th worst of 252 Texas counties and 673rd of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
14.8
14,484 customers
Customer-hours out
214K
Peak customers out
4,178
Outages ≥1,000 out
6
0 of 10,000+ · 334 total
Longest outage
11d 1h
began May 28, 2024
Rank in state
86th/252
673rd of 2,990 US

Compared with TX, the US and 2023

Shelby County, TX average hours without power per customer compared with state and national averages, 2024Shelby County 14.8 hours, Texas average 25.5 hours, US average 12.6 hours, Shelby County, 2023 7.9 hoursShelby CountyShelby County14.8hTexas averageTexas average25.5hUS averageUS average12.6hShelby County, 2023Shelby County, 20237.9h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

CSVJSON
Shelby County, TX customer-hours without power by month, 2024Jan 15K, Feb 2,163, Mar 2,686, Apr 11K, May 22K, Jun 87K, Jul 64K, Aug 1,745, Sep 197, Oct 580, Nov 3,410, Dec 2,652025k50k75k100k15KJan2,163Feb2,686Mar11KApr22KMay87KJun64KJul1,745Aug197Sep580Oct3,410Nov2,652Dec
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Customer-hours; June was the worst month.

Shelby County year over year

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Shelby County, TX: average hours without power per customer by year2015: 2.0h; 2016: 1.5h; 2017: 3.2h; 2018: 2.2h, coverage 90%; 2019: 2.7h, coverage 93%; 2020: 10.7h, coverage 63%; 2021: 9.1h, coverage 94%; 2022: 3.5h, coverage 93%; 2023: 7.9h; 2024: 14.8h; 2025: 13.8h0510150%50%100%2.0h20151.5h20163.2h20172.2h20182.7h201910.7h20209.1h20213.5h20227.9h202314.8h202413.8h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Texas customers tracked each year.

Biggest outages in Shelby County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1May 28, 2024 15:00June 8, 2024 16:3011d 1h4,178100K
2July 8, 2024 17:30July 11, 2024 02:002d 8h4,16460K
3January 12, 2024 16:30January 12, 2024 22:456h 15m3,01614K
4May 13, 2024 04:15May 13, 2024 21:4517h 30m1,0562,568
5November 3, 2024 17:15November 3, 2024 19:302h 15m1,0532,215
6March 17, 2024 11:15March 17, 2024 13:152h1,0371,038
7July 31, 2024 09:15July 31, 2024 15:456h 30m985634
8June 26, 2024 18:45June 28, 2024 00:451d 6h6914,403
9April 1, 2024 03:00April 1, 2024 12:309h 30m549990
10June 17, 2024 14:15June 17, 2024 19:455h 30m469582

Outage episodes by size in 2024: 28 reached 100+ customers, 6 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Shelby County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Southwestern Electric Power Co202416.8 hrs2.894.5 hrs1.94
Deep East Texas Elec Coop Inc202454.9 hrs-19.9 hrs-
Rusk County Electric Coop, Inc202464.3 hrs-7.2 hrs-
City of Timpson - (TX)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Texas's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 14,484 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Shelby County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Shelby County, TX annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/texas/shelby-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON