County annual report · FIPS 48183
2024 Gregg County, TX Power Outage Report
In 2024, customers in Gregg County, TX went without power for an average of 23.7 hours, a total of 1.5M customer-hours (Texas average 25.5 hours). That ranks 67th worst of 252 Texas counties and 421st of 2,990 nationally.
Compared with TX, the US and 2023
Coverage line is EAGLE-I's share of Texas customers tracked each year.
Biggest outages in Gregg County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 24, 2024 12:15 | June 23, 2024 21:30 | 30d 9h | 16,501 | 757K |
| 2 | April 8, 2024 22:30 | April 15, 2024 05:30 | 6d 7h | 11,119 | 177K |
| 3 | July 1, 2024 00:15 | July 13, 2024 04:15 | 12d 4h | 11,044 | 185K |
| 4 | June 26, 2024 12:45 | June 30, 2024 02:15 | 3d 13h | 11,030 | 102K |
| 5 | May 20, 2024 10:00 | May 21, 2024 01:00 | 15h | 5,456 | 6,487 |
| 6 | December 28, 2024 12:45 | December 31, 2024 17:00 | 3d 4h | 4,880 | 19K |
| 7 | April 20, 2024 15:30 | April 22, 2024 03:30 | 1d 12h | 4,086 | 12K |
| 8 | June 25, 2024 10:15 | June 26, 2024 11:30 | 1d 1h | 3,417 | 5,237 |
| 9 | April 26, 2024 12:15 | April 27, 2024 18:30 | 1d 6h | 2,678 | 1,935 |
| 10 | January 23, 2024 12:45 | January 24, 2024 06:00 | 17h 15m | 2,601 | 13K |
Outage episodes by size in 2024: 124 reached 100+ customers, 33 reached 1,000+ customers, 4 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Gregg County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Southwestern Electric Power Co | 2024 | 16.8 hrs | 2.89 | 4.5 hrs | 1.94 |
| Upshur Rural Elec Coop Corp | 2024 | 23.0 hrs | 7.24 | 20.8 hrs | 6.86 |
| Rusk County Electric Coop, Inc | 2024 | 64.3 hrs | - | 7.2 hrs | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Texas's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 64,306 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Gregg County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Gregg County, TX annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/texas/gregg-county