massoutage

County annual report · FIPS 37175

2024 Transylvania County, NC Power Outage Report

In 2024, customers in Transylvania County, NC went without power for an average of - hours, a total of 3.7M customer-hours (North Carolina average 66.1 hours).

Summary data CSVJSON
Avg hrs / customer
-
Customer-hours out
3.7M
Peak customers out
21,167
Outages ≥1,000 out
16
1 of 10,000+ · 629 total
Longest outage
21d
began September 25, 2024
Rank in state
-

Compared with NC, the US and 2023

Transylvania County, NC average hours without power per customer compared with state and national averages, 2024North Carolina average 66.1 hours, US average 12.6 hoursNorth Carolina averageNorth Carolina avera…66.1hUS averageUS average12.6h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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Transylvania County, NC customer-hours without power by month, 2024Jan 9,428, Feb 17K, Mar 40K, Apr 41K, May 15K, Jun 5,951, Jul 6,577, Aug 16K, Sep 1.7M, Oct 1.8M, Nov 32K, Dec 52K0500k1M1.5M2M9,428Jan17KFeb40KMar41KApr15KMay5,951Jun6,577Jul16KAug1.7MSep1.8MOct32KNov52KDec
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Customer-hours; October was the worst month.

Transylvania County year over year

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Transylvania County, NC: average hours without power per customer by year2015: no data; 2016: no data; 2017: no data; 2018: no data, coverage 82%; 2019: no data, coverage 90%; 2020: no data, coverage 91%; 2021: no data, coverage 92%; 2022: no data, coverage 92%; 2023: no data; 2024: no data; 2025: no data00.30.50.810%50%100%n/a2015n/a2016n/a2017n/a2018n/a2019n/a2020n/a2021n/a2022n/a2023n/a2024n/a2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

No loaded years to plot yet.

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Transylvania County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1September 25, 2024 19:45October 16, 2024 20:0021d21,1673.4M
2December 8, 2024 02:15December 8, 2024 08:456h 30m6,39239K
3March 24, 2024 07:45March 24, 2024 18:3010h 45m3,96330K
4April 11, 2024 19:45April 12, 2024 17:4522h3,71128K
5April 16, 2024 10:45April 17, 2024 06:1519h 30m3,57511K
6November 25, 2024 12:45November 25, 2024 22:4510h3,30513K
7February 6, 2024 14:15February 7, 2024 22:451d 8h3,30415K
8September 24, 2024 13:15September 25, 2024 03:0013h 45m1,9725,268
9November 22, 2024 15:15November 23, 2024 05:4514h 30m1,4276,483
10March 10, 2024 12:45March 10, 2024 22:009h 15m1,4126,390

Outage episodes by size in 2024: 81 reached 100+ customers, 16 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Transylvania County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC202478.6 hrs2.502.9 hrs1.26
Haywood Electric Member Corp2024160.2 hrs6.669.4 hrs3.60
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ modeled customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Transylvania County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Transylvania County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/transylvania-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON