massoutage

County annual report · FIPS 37111

2024 McDowell County, NC Power Outage Report

In 2024, customers in McDowell County, NC went without power for an average of 372.6 hours, a total of 4.6M customer-hours (North Carolina average 66.1 hours). That ranks 9th worst of 94 North Carolina counties and 19th of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
372.6
12,442 customers
Customer-hours out
4.6M
Peak customers out
43,021
Outages ≥1,000 out
7
1 of 10,000+ · 544 total
Longest outage
35d 19h
began September 25, 2024
Rank in state
9th/94
19th of 2,990 US

Compared with NC, the US and 2023

McDowell County, NC average hours without power per customer compared with state and national averages, 2024McDowell County 372.6 hours, North Carolina average 66.1 hours, US average 12.6 hours, McDowell County, 2023 8.6 hoursMcDowell CountyMcDowell County372.6hNorth Carolina averageNorth Carolina avera…66.1hUS averageUS average12.6hMcDowell County, 2023McDowell County, 20238.6h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

CSVJSON
McDowell County, NC customer-hours without power by month, 2024Jan 8,929, Feb 4,039, Mar 2,700, Apr 9,269, May 6,497, Jun 628, Jul 11K, Aug 12K, Sep 2.0M, Oct 2.5M, Nov 12K, Dec 5,26601M2M3M8,929Jan4,039Feb2,700Mar9,269Apr6,497May628Jun11KJul12KAug2.0MSep2.5MOct12KNov5,266Dec
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Customer-hours; October was the worst month.

McDowell County year over year

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McDowell County, NC: average hours without power per customer by year2015: 3.9h; 2016: 8.1h; 2017: 18.7h; 2018: 14.7h, coverage 82%; 2019: 13.6h, coverage 90%; 2020: 10.2h, coverage 91%; 2021: 12.8h, coverage 92%; 2022: 7.7h, coverage 92%; 2023: 8.6h; 2024: 372.6h; 2025: 10.0h01002003004000%50%100%3.9h20158.1h201618.7h201714.7h201813.6h201910.2h202012.8h20217.7h20228.6h2023372.6h202410.0h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in McDowell County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1September 25, 2024 06:00October 31, 2024 01:4535d 19h43,0214.6M
2March 20, 2024 00:00March 20, 2024 00:1515m1,976494
3May 4, 2024 16:45May 4, 2024 18:452h1,973988
4January 2, 2024 09:45January 2, 2024 15:155h 30m1,5051,986
5July 8, 2024 05:15July 8, 2024 06:301h 15m1,4081,516
6August 8, 2024 14:45August 9, 2024 05:0014h 15m1,2254,836
7July 25, 2024 04:45July 25, 2024 21:1516h 30m1,0873,720
8July 30, 2024 11:15July 30, 2024 13:152h946958
9August 2, 2024 17:15August 3, 2024 02:008h 45m9303,681
10February 28, 2024 22:00February 29, 2024 20:0022h8022,657

Outage episodes by size in 2024: 59 reached 100+ customers, 7 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving McDowell County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)202417.2 hrs1.702.2 hrs1.22
Duke Energy Carolinas, LLC202478.6 hrs2.502.9 hrs1.26
Rutherford Elec Member Corp202492.2 hrs2.485.8 hrs1.11
Duke Energy-----
French Broad Elec Member Corp-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 12,442 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. McDowell County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), McDowell County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/mcdowell-county

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