County annual report · FIPS 37063
2024 Durham County, NC Power Outage Report
In 2024, customers in Durham County, NC went without power for an average of 164.4 hours, a total of 988K customer-hours (North Carolina average 66.1 hours). That ranks 17th worst of 94 North Carolina counties and 58th of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Durham County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 8, 2024 05:45 | August 10, 2024 04:45 | 1d 23h | 24,495 | 85K |
| 2 | January 16, 2024 12:30 | January 19, 2024 07:15 | 2d 18h | 11,749 | 286K |
| 3 | January 9, 2024 12:15 | January 11, 2024 06:15 | 1d 18h | 9,523 | 141K |
| 4 | March 19, 2024 11:30 | March 20, 2024 04:30 | 17h | 8,871 | 2,285 |
| 5 | October 11, 2024 10:30 | October 12, 2024 04:00 | 17h 30m | 6,548 | 20K |
| 6 | March 25, 2024 13:45 | March 26, 2024 06:15 | 16h 30m | 6,271 | 1,704 |
| 7 | May 4, 2024 10:45 | May 4, 2024 23:45 | 13h | 6,076 | 2,365 |
| 8 | July 18, 2024 12:45 | July 20, 2024 05:00 | 1d 16h | 5,140 | 43K |
| 9 | October 23, 2024 13:30 | October 23, 2024 21:45 | 8h 15m | 4,958 | 6,039 |
| 10 | January 31, 2024 14:15 | February 1, 2024 02:15 | 12h | 4,810 | 1,622 |
Outage episodes by size in 2024: 165 reached 100+ customers, 59 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Durham County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| Piedmont Electric Member Corp | 2024 | 6.6 hrs | 2.20 | 2.8 hrs | 1.50 |
| Wake Electric Membership Corp | 2024 | 2.8 hrs | 1.90 | 1.8 hrs | 1.47 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 6,008 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Durham County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Durham County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/durham-county