County annual report · FIPS 37023
2024 Burke County, NC Power Outage Report
In 2024, customers in Burke County, NC went without power for an average of 235.0 hours, a total of 4.6M customer-hours (North Carolina average 66.1 hours). That ranks 11th worst of 94 North Carolina counties and 26th of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Burke County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 26, 2024 13:45 | October 13, 2024 17:00 | 17d 3h | 35,178 | 4.5M |
| 2 | May 27, 2024 00:15 | May 27, 2024 23:15 | 23h | 2,749 | 9,779 |
| 3 | January 9, 2024 14:30 | January 11, 2024 02:45 | 1d 12h | 2,350 | 14K |
| 4 | September 20, 2024 07:15 | September 20, 2024 18:15 | 11h | 2,218 | 2,957 |
| 5 | August 2, 2024 13:45 | August 3, 2024 23:30 | 1d 9h | 1,496 | 5,115 |
| 6 | March 26, 2024 00:00 | March 26, 2024 00:15 | 15m | 1,175 | 294 |
| 7 | November 20, 2024 13:45 | November 21, 2024 10:45 | 21h | 1,022 | 5,628 |
| 8 | July 30, 2024 11:30 | July 31, 2024 23:30 | 1d 12h | 875 | 4,177 |
| 9 | December 29, 2024 12:00 | December 30, 2024 00:45 | 12h 45m | 862 | 3,943 |
| 10 | March 19, 2024 12:30 | March 19, 2024 19:30 | 7h | 814 | 217 |
Outage episodes by size in 2024: 57 reached 100+ customers, 7 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Burke County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| Rutherford Elec Member Corp | 2024 | 92.2 hrs | 2.48 | 5.8 hrs | 1.11 |
| Mountain Electric Coop, Inc | 2024 | 2.8 hrs | 2.91 | 2.8 hrs | 2.91 |
| Duke Energy | - | - | - | - | - |
| City of Morganton - (NC) | - | - | - | - | - |
| Town of Drexel - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 19,746 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Burke County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Burke County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/burke-county