County annual report · FIPS 37003
2024 Alexander County, NC Power Outage Report
In 2024, customers in Alexander County, NC went without power for an average of 78.1 hours, a total of 539K customer-hours (North Carolina average 66.1 hours). That ranks 21st worst of 94 North Carolina counties and 123rd of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Alexander County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 26, 2024 19:45 | October 6, 2024 22:15 | 10d 2h | 12,525 | 496K |
| 2 | December 4, 2024 11:45 | December 4, 2024 23:30 | 11h 45m | 1,228 | 5,833 |
| 3 | August 19, 2024 18:15 | August 20, 2024 22:00 | 1d 3h | 1,218 | 2,878 |
| 4 | May 9, 2024 14:15 | May 9, 2024 17:45 | 3h 30m | 973 | 728 |
| 5 | August 8, 2024 10:45 | August 9, 2024 19:30 | 1d 8h | 963 | 5,742 |
| 6 | January 9, 2024 17:45 | January 10, 2024 20:15 | 1d 2h | 771 | 2,589 |
| 7 | July 31, 2024 00:00 | July 31, 2024 19:45 | 19h 45m | 763 | 1,224 |
| 8 | September 15, 2024 11:15 | September 15, 2024 12:45 | 1h 30m | 691 | 461 |
| 9 | March 16, 2024 18:00 | March 16, 2024 22:00 | 4h | 650 | 1,240 |
| 10 | July 2, 2024 13:45 | July 2, 2024 20:30 | 6h 45m | 608 | 170 |
Outage episodes by size in 2024: 37 reached 100+ customers, 3 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Alexander County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| EnergyUnited Elec Member Corp | 2024 | 7.1 hrs | 2.13 | 2.1 hrs | 1.33 |
| Blue Ridge Elec Member Corp - (NC) | 2024 | 100.6 hrs | 3.32 | 1.5 hrs | 1.26 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 6,903 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Alexander County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Alexander County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/alexander-county