County annual report · FIPS 36109
2024 Tompkins County, NY Power Outage Report
In 2024, customers in Tompkins County, NY went without power for an average of 8.9 hours, a total of 567K customer-hours (New York average 4.0 hours). That ranks 31st worst of 62 New York counties and 1023rd of 2,990 nationally.
Compared with NY, the US and 2023
Coverage line is EAGLE-I's share of New York customers tracked each year.
Biggest outages in Tompkins County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 9, 2024 19:15 | January 12, 2024 01:45 | 2d 6h | 9,629 | 107K |
| 2 | April 3, 2024 14:45 | April 5, 2024 05:00 | 1d 14h | 9,033 | 66K |
| 3 | November 22, 2024 10:30 | November 24, 2024 17:30 | 2d 7h | 7,772 | 115K |
| 4 | July 15, 2024 22:15 | July 18, 2024 21:00 | 2d 22h | 6,476 | 143K |
| 5 | June 24, 2024 13:00 | June 26, 2024 00:00 | 1d 11h | 5,576 | 20K |
| 6 | March 25, 2024 19:45 | March 25, 2024 20:00 | 15m | 4,436 | 1,109 |
| 7 | August 19, 2024 17:45 | August 19, 2024 20:15 | 2h 30m | 4,432 | 10K |
| 8 | June 22, 2024 23:15 | June 24, 2024 05:00 | 1d 5h | 3,932 | 25K |
| 9 | July 24, 2024 19:45 | July 25, 2024 11:00 | 15h 15m | 3,864 | 12K |
| 10 | August 21, 2024 22:15 | August 21, 2024 23:15 | 1h | 2,712 | 2,402 |
Outage episodes by size in 2024: 70 reached 100+ customers, 14 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Tompkins County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| New York State Elec & Gas Corp | 2016 | 4.5 hrs | 1.56 | 3.6 hrs | 1.47 |
| AVANGRID | - | - | - | - | - |
| Village of Groton - (NY) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of New York's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 63,720 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Tompkins County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Tompkins County, NY annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/new-york/tompkins-county