County annual report · FIPS 35035
2024 Otero County, NM Power Outage Report
In 2024, customers in Otero County, NM went without power for an average of 10.6 hours, a total of 196K customer-hours (New Mexico average 5.2 hours). That ranks 5th worst of 27 New Mexico counties and 884th of 2,990 nationally.
Compared with NM, the US and 2023
Coverage line is EAGLE-I's share of New Mexico customers tracked each year.
Biggest outages in Otero County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 9, 2024 01:15 | January 9, 2024 07:15 | 6h | 9,525 | 16K |
| 2 | September 10, 2024 07:15 | November 1, 2024 22:15 | 52d 15h | 4,494 | 16K |
| 3 | June 17, 2024 22:45 | August 30, 2024 20:00 | 73d 21h | 4,092 | 58K |
| 4 | September 8, 2024 21:45 | September 9, 2024 03:30 | 5h 45m | 4,050 | 4,080 |
| 5 | November 3, 2024 14:30 | December 3, 2024 13:15 | 29d 22h | 2,688 | 50K |
| 6 | May 24, 2024 09:15 | May 31, 2024 12:30 | 7d 3h | 2,045 | 7,039 |
| 7 | June 7, 2024 20:30 | June 9, 2024 02:15 | 1d 5h | 1,928 | 10K |
| 8 | March 11, 2024 07:00 | April 5, 2024 07:00 | 25d | 1,781 | 4,137 |
| 9 | December 11, 2024 11:15 | January 1, 2025 00:00 | 20d 12h | 1,771 | 2,878 |
| 10 | June 5, 2024 16:15 | June 5, 2024 21:30 | 5h 15m | 1,397 | 1,009 |
Outage episodes by size in 2024: 29 reached 100+ customers, 12 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Otero County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Rio Grande Electric Coop, Inc | 2024 | 5.5 hrs | - | 3.9 hrs | - |
| Public Service Co of NM | 2024 | 4.6 hrs | 1.28 | 2.1 hrs | 1.01 |
| El Paso Electric Co | 2024 | 78 min | 0.83 | 78 min | 0.83 |
| Central Valley Elec Coop, Inc | 2024 | 5.9 hrs | 2.17 | 3.3 hrs | 1.46 |
| Otero County Electric Coop Inc | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of New Mexico's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,452 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Otero County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Otero County, NM annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/new-mexico/otero-county