County annual report · FIPS 35023
2024 Hidalgo County, NM Power Outage Report
In 2024, customers in Hidalgo County, NM went without power for an average of 3.8 hours, a total of 10K customer-hours (New Mexico average 5.2 hours). That ranks 12th worst of 27 New Mexico counties and 1888th of 2,990 nationally.
Compared with NM, the US and 2023
Coverage line is EAGLE-I's share of New Mexico customers tracked each year.
Biggest outages in Hidalgo County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 15, 2024 22:30 | April 16, 2024 01:30 | 3h | 1,784 | 5,024 |
| 2 | April 12, 2024 17:45 | April 12, 2024 18:45 | 1h | 574 | 574 |
| 3 | May 20, 2024 23:45 | May 21, 2024 02:15 | 2h 30m | 574 | 1,435 |
| 4 | July 1, 2024 21:45 | July 2, 2024 02:45 | 5h | 245 | 527 |
| 5 | July 28, 2024 00:15 | July 28, 2024 08:45 | 8h 30m | 105 | 316 |
| 6 | July 11, 2024 23:15 | July 12, 2024 04:15 | 5h | 104 | 319 |
| 7 | August 9, 2024 02:15 | August 9, 2024 11:15 | 9h | 80 | 380 |
| 8 | April 28, 2024 18:45 | April 28, 2024 21:30 | 2h 45m | 76 | 189 |
| 9 | May 21, 2024 20:00 | May 21, 2024 22:15 | 2h 15m | 62 | 124 |
| 10 | July 20, 2024 22:45 | July 21, 2024 04:00 | 5h 15m | 61 | 306 |
Outage episodes by size in 2024: 6 reached 100+ customers, 1 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hidalgo County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Public Service Co of NM | 2024 | 4.6 hrs | 1.28 | 2.1 hrs | 1.01 |
| Columbus Electric Coop, Inc | - | - | - | - | - |
| Duncan Valley Elec Coop, Inc | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of New Mexico's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,651 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hidalgo County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Hidalgo County, NM annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/new-mexico/hidalgo-county