County annual report · FIPS 37021
2022 Buncombe County, NC Power Outage Report
In 2022, customers in Buncombe County, NC went without power for an average of 19.9 hours, a total of 645K customer-hours (North Carolina average 21.3 hours). That ranks 35th worst of 94 North Carolina counties and 330th of 2,976 nationally.
Compared with NC, the US and 2021
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Buncombe County, 2022
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | March 12, 2022 07:45 | March 14, 2022 06:45 | 1d 23h | 30,158 | 96K |
| 2 | January 1, 2022 00:00 | January 5, 2022 05:00 | 4d 5h | 19,063 | 86K |
| 3 | December 23, 2022 08:45 | December 25, 2022 14:45 | 2d 6h | 5,249 | 47K |
| 4 | July 5, 2022 12:00 | July 7, 2022 09:45 | 1d 21h | 5,078 | 11K |
| 5 | March 18, 2022 10:00 | March 20, 2022 00:15 | 1d 14h | 4,900 | 10K |
| 6 | May 25, 2022 12:30 | May 28, 2022 03:15 | 2d 14h | 4,432 | 21K |
| 7 | June 22, 2022 11:00 | June 24, 2022 07:00 | 1d 20h | 4,235 | 9,464 |
| 8 | January 16, 2022 09:45 | January 19, 2022 00:45 | 2d 15h | 4,147 | 35K |
| 9 | July 9, 2022 22:00 | July 14, 2022 10:15 | 4d 12h | 3,557 | 15K |
| 10 | October 15, 2022 16:45 | October 15, 2022 21:45 | 5h | 3,379 | 6,455 |
Outage episodes by size in 2022: 166 reached 100+ customers, 45 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Buncombe County reported on EIA Form 861 for 2022, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2022 | 9.8 hrs | 2.35 | 2.2 hrs | 1.26 |
| Duke Energy Carolinas, LLC | 2022 | 7.1 hrs | 1.93 | 3.1 hrs | 1.35 |
| Haywood Electric Member Corp | 2022 | 13.3 hrs | 3.96 | 7.9 hrs | 3.13 |
| Duke Energy | - | - | - | - | - |
| French Broad Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2022; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 32,499 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Buncombe County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Buncombe County, NC annual power outage report, 2022, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2022/north-carolina/buncombe-county