massoutage

County annual report · FIPS 37179

2021 Union County, NC Power Outage Report

In 2021, customers in Union County, NC went without power for an average of 3.1 hours, a total of 205K customer-hours (North Carolina average 10.3 hours). That ranks 67th worst of 94 North Carolina counties and 1797th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
3.1
65,408 customers
Customer-hours out
205K
Peak customers out
12,750
Outages ≥1,000 out
33
1 of 10,000+ · 961 total
Longest outage
2d 8h
began August 14, 2021
Rank in state
67th/94
1797th of 2,974 US

Compared with NC, the US and 2020

Union County, NC average hours without power per customer compared with state and national averages, 2021Union County 3.1 hours, North Carolina average 10.3 hours, US average 8.9 hours, Union County, 2020 7.0 hoursUnion CountyUnion County3.1hNorth Carolina averageNorth Carolina avera…10.3hUS averageUS average8.9hUnion County, 2020Union County, 20207.0h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Union County, NC customer-hours without power by month, 2021Jan 7,525, Feb 13K, Mar 9,279, Apr 13K, May 24K, Jun 32K, Jul 16K, Aug 41K, Sep 11K, Oct 6,628, Nov 13K, Dec 18K020k40k60k7,525Jan13KFeb9,279Mar13KApr24KMay32KJun16KJul41KAug11KSep6,628Oct13KNov18KDec
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Customer-hours; August was the worst month.

Union County year over year

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Union County, NC: average hours without power per customer by year2015: 2.7h; 2016: 4.2h; 2017: 4.5h; 2018: 9.3h, coverage 82%; 2019: 4.4h, coverage 90%; 2020: 7.0h, coverage 91%; 2021: 3.1h, coverage 92%; 2022: 5.9h, coverage 92%; 2023: 4.7h; 2024: 13.8h; 2025: 4.7h0510150%50%100%2.7h20154.2h20164.5h20179.3h20184.4h20197.0h20203.1h20215.9h20224.7h202313.8h20244.7h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Union County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1June 7, 2021 17:00June 8, 2021 19:151d 2h12,75021K
2December 20, 2021 14:00December 20, 2021 19:155h 15m4,9962,561
3December 2, 2021 11:00December 2, 2021 23:0012h4,9741,378
4August 19, 2021 19:00August 20, 2021 08:1513h 15m3,38117K
5February 3, 2021 16:30February 4, 2021 00:308h2,7843,986
6April 11, 2021 16:45April 11, 2021 19:302h 45m2,7485,027
7April 12, 2021 12:45April 12, 2021 21:308h 45m2,666729
8July 7, 2021 13:00July 7, 2021 23:4510h 45m2,662753
9July 29, 2021 19:30July 29, 2021 23:003h 30m2,6596,649
10May 19, 2021 11:45May 19, 2021 12:0015m2,652663

Outage episodes by size in 2021: 104 reached 100+ customers, 33 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Union County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC20213.5 hrs1.202.5 hrs1.10
Pee Dee Electric Member Corp20212.3 hrs1.872.3 hrs1.87
Union Electric Membership Corp - (NC)202180 min0.9462 min0.74
City of Monroe - (NC)202173 min0.7636 min0.66
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 65,408 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Union County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Union County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/union-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON