massoutage

County annual report · FIPS 37157

2021 Rockingham County, NC Power Outage Report

In 2021, customers in Rockingham County, NC went without power for an average of 96.8 hours, a total of 912K customer-hours (North Carolina average 10.3 hours). That ranks 6th worst of 94 North Carolina counties and 83rd of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
96.8
9,416 customers
Customer-hours out
912K
Peak customers out
19,333
Outages ≥1,000 out
26
1 of 10,000+ · 756 total
Longest outage
3d 22h
began February 13, 2021
Rank in state
6th/94
83rd of 2,974 US

Compared with NC, the US and 2020

Rockingham County, NC average hours without power per customer compared with state and national averages, 2021Rockingham County 96.8 hours, North Carolina average 10.3 hours, US average 8.9 hours, Rockingham County, 2020 59.4 hoursRockingham CountyRockingham County96.8hNorth Carolina averageNorth Carolina avera…10.3hUS averageUS average8.9hRockingham County, 2020Rockingham County, 2…59.4h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Rockingham County, NC customer-hours without power by month, 2021Jan 8,188, Feb 785K, Mar 2,019, Apr 15K, May 6,039, Jun 7,677, Jul 31K, Aug 17K, Sep 18K, Oct 8,641, Nov 2,809, Dec 11K0200k400k600k800k8,188Jan785KFeb2,019Mar15KApr6,039May7,677Jun31KJul17KAug18KSep8,641Oct2,809Nov11KDec
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Customer-hours; February was the worst month.

Rockingham County year over year

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Rockingham County, NC: average hours without power per customer by year2015: 20.7h; 2016: 40.2h; 2017: 35.3h; 2018: 237.1h, coverage 82%; 2019: 62.4h, coverage 90%; 2020: 59.4h, coverage 91%; 2021: 96.8h, coverage 92%; 2022: 66.2h, coverage 92%; 2023: 22.1h; 2024: 24.9h; 2025: 19.2h01002003000%50%100%20.7h201540.2h201635.3h2017237.1h201862.4h201959.4h202096.8h202166.2h202222.1h202324.9h202419.2h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Rockingham County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1February 13, 2021 06:15February 17, 2021 05:003d 22h19,333753K
2February 18, 2021 10:45February 19, 2021 23:451d 13h3,51425K
3July 17, 2021 16:45July 19, 2021 07:451d 15h2,50517K
4December 11, 2021 21:45December 12, 2021 13:0015h 15m2,0297,277
5January 22, 2021 18:00January 22, 2021 18:4545m1,925482
6September 15, 2021 03:45September 15, 2021 06:453h1,7984,945
7October 26, 2021 11:00October 27, 2021 05:1518h 15m1,7902,558
8January 13, 2021 06:30January 13, 2021 13:307h1,7031,349
9April 10, 2021 08:00April 10, 2021 21:1513h 15m1,63111K
10August 26, 2021 18:15August 27, 2021 00:156h1,539794

Outage episodes by size in 2021: 77 reached 100+ customers, 26 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Rockingham County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC20213.5 hrs1.202.5 hrs1.10
EnergyUnited Elec Member Corp20212.1 hrs1.0484 min0.90
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 9,416 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Rockingham County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Rockingham County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/rockingham-county

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