County annual report · FIPS 37069
2021 Franklin County, NC Power Outage Report
In 2021, customers in Franklin County, NC went without power for an average of 3.3 hours, a total of 91K customer-hours (North Carolina average 10.3 hours). That ranks 65th worst of 94 North Carolina counties and 1738th of 2,974 nationally.
Compared with NC, the US and 2020
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Franklin County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 2, 2021 03:00 | January 2, 2021 05:00 | 2h | 3,008 | 2,260 |
| 2 | June 14, 2021 14:15 | June 15, 2021 02:30 | 12h 15m | 2,537 | 9,201 |
| 3 | November 7, 2021 23:30 | November 8, 2021 03:15 | 3h 45m | 2,147 | 1,979 |
| 4 | January 28, 2021 08:45 | January 29, 2021 01:15 | 16h 30m | 1,645 | 12K |
| 5 | May 3, 2021 20:15 | May 3, 2021 22:30 | 2h 15m | 1,511 | 1,889 |
| 6 | July 9, 2021 19:30 | July 10, 2021 08:00 | 12h 30m | 1,394 | 4,285 |
| 7 | October 18, 2021 21:30 | October 19, 2021 01:15 | 3h 45m | 1,345 | 3,698 |
| 8 | December 15, 2021 14:45 | December 15, 2021 17:15 | 2h 30m | 1,002 | 253 |
| 9 | January 19, 2021 14:15 | January 19, 2021 20:45 | 6h 30m | 990 | 1,079 |
| 10 | December 11, 2021 13:45 | December 12, 2021 03:15 | 13h 30m | 903 | 3,016 |
Outage episodes by size in 2021: 62 reached 100+ customers, 8 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Franklin County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2021 | 3.1 hrs | 1.39 | 2.4 hrs | 1.34 |
| Wake Electric Membership Corp | 2021 | 1.6 hrs | 1.14 | 68 min | 0.79 |
| Duke Energy | - | - | - | - | - |
| Town of Louisburg - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 27,296 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Franklin County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Franklin County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/franklin-county