massoutage

County annual report · FIPS 25007

2021 Dukes County, MA Power Outage Report

In 2021, customers in Dukes County, MA went without power for an average of 13.1 hours, a total of 273K customer-hours (Massachusetts average 7.4 hours). That ranks 4th worst of 14 Massachusetts counties and 635th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
13.1
20,864 customers
Customer-hours out
273K
Peak customers out
13,854
Outages ≥1,000 out
5
1 of 10,000+ · 274 total
Longest outage
3d 11h
began October 28, 2021
Rank in state
4th/14
635th of 2,974 US

Compared with MA, the US and 2020

Dukes County, MA average hours without power per customer compared with state and national averages, 2021Dukes County 13.1 hours, Massachusetts average 7.4 hours, US average 8.9 hours, Dukes County, 2020 0.7 hoursDukes CountyDukes County13.1hMassachusetts averageMassachusetts average7.4hUS averageUS average8.9hDukes County, 2020Dukes County, 20200.7h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Dukes County, MA customer-hours without power by month, 2021Jan 1,959, Feb 1,652, Mar 294, Apr 32, May 218, Jun 527, Jul 2,740, Aug 1,916, Sep 713, Oct 259K, Nov 2,397, Dec 1,4570100k200k300k1,959Jan1,652Feb294Mar32Apr218May527Jun2,740Jul1,916Aug713Sep259KOct2,397Nov1,457Dec
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Customer-hours; October was the worst month.

Dukes County year over year

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Dukes County, MA: average hours without power per customer by year2015: 1.7h; 2016: 1.1h; 2017: 3.3h; 2018: 15.4h, coverage 89%; 2019: 3.1h, coverage 89%; 2020: 0.7h, coverage 94%; 2021: 13.1h, coverage 99%; 2022: 4.4h, coverage 99%; 2023: 2.0h; 2024: 2.4h; 2025: 1.5h051015200%50%100%1.7h20151.1h20163.3h201715.4h20183.1h20190.7h202013.1h20214.4h20222.0h20232.4h20241.5h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.

Biggest outages in Dukes County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1October 27, 2021 04:45October 28, 2021 15:301d 10h13,854185K
2November 3, 2021 12:00November 3, 2021 12:4545m4,6071,154
3October 28, 2021 20:30November 1, 2021 07:303d 11h3,24073K
4July 16, 2021 20:45July 16, 2021 22:452h1,8741,090
5July 4, 2021 22:15July 4, 2021 23:451h 30m1,1491,345
6November 26, 2021 15:00November 26, 2021 15:3030m988251
7December 16, 2021 12:30December 16, 2021 14:001h 30m673239
8January 4, 2021 08:45January 4, 2021 14:456h5331,868
9February 7, 2021 20:30February 8, 2021 14:0017h 30m5321,413
10September 12, 2021 17:30September 12, 2021 20:303h489247

Outage episodes by size in 2021: 17 reached 100+ customers, 5 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Dukes County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
NSTAR Electric Company202110.7 hrs1.1076 min0.73

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 99% of Massachusetts's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 20,864 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Dukes County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Dukes County, MA annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/massachusetts/dukes-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON