massoutage

County annual report · FIPS 13089

2021 DeKalb County, GA Power Outage Report

In 2021, customers in DeKalb County, GA went without power for an average of 6.5 hours, a total of 1.2M customer-hours (Georgia average 2.4 hours). That ranks 13th worst of 159 Georgia counties and 1087th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
6.5
182,341 customers
Customer-hours out
1.2M
Peak customers out
19,859
Outages ≥1,000 out
65
2 of 10,000+ · 284 total
Longest outage
16d 14h
began August 5, 2021
Rank in state
13th/159
1087th of 2,974 US

Compared with GA, the US and 2020

DeKalb County, GA average hours without power per customer compared with state and national averages, 2021DeKalb County 6.5 hours, Georgia average 2.4 hours, US average 8.9 hours, DeKalb County, 2020 25.1 hoursDeKalb CountyDeKalb County6.5hGeorgia averageGeorgia average2.4hUS averageUS average8.9hDeKalb County, 2020DeKalb County, 202025.1h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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DeKalb County, GA customer-hours without power by month, 2021Jan 68K, Feb 46K, Mar 92K, Apr 98K, May 137K, Jun 158K, Jul 240K, Aug 119K, Sep 82K, Oct 43K, Nov 36K, Dec 73K0100k200k300k68KJan46KFeb92KMar98KApr137KMay158KJun240KJul119KAug82KSep43KOct36KNov73KDec
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Customer-hours; July was the worst month.

DeKalb County year over year

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DeKalb County, GA: average hours without power per customer by year2015: 3.7h; 2016: 5.6h; 2017: 46.5h; 2018: 4.5h, coverage 90%; 2019: 6.7h, coverage 86%; 2020: 25.1h, coverage 88%; 2021: 6.5h, coverage 90%; 2022: 9.4h, coverage 91%; 2023: 14.6h; 2024: 13.0h; 2025: 9.3h02040600%50%100%3.7h20155.6h201646.5h20174.5h20186.7h201925.1h20206.5h20219.4h202214.6h202313.0h20249.3h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Georgia customers tracked each year.

Biggest outages in DeKalb County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1July 22, 2021 10:15July 31, 2021 02:158d 16h19,859149K
2January 14, 2021 07:15January 15, 2021 05:3022h 15m11,1693,822
3December 6, 2021 13:00December 7, 2021 04:1515h 15m8,86811K
4September 18, 2021 05:30September 23, 2021 04:154d 22h7,64128K
5May 20, 2021 09:30May 31, 2021 23:0011d 13h7,57253K
6June 9, 2021 10:00June 25, 2021 05:0015d 19h7,252122K
7April 23, 2021 03:30April 30, 2021 10:307d 7h7,20959K
8May 3, 2021 04:00May 12, 2021 02:458d 22h7,09270K
9March 27, 2021 05:30March 31, 2021 08:454d 3h6,83027K
10February 15, 2021 13:45February 17, 2021 05:451d 16h5,9118,010

Outage episodes by size in 2021: 129 reached 100+ customers, 65 reached 1,000+ customers, 2 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving DeKalb County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Georgia Power Co20212.4 hrs1.282.4 hrs1.25
Walton Electric Member Corp20212.5 hrs1.562.0 hrs1.47
Snapping Shoals El Member Corp20211.5 hrs1.031.5 hrs1.03
City of Norcross- (GA)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of Georgia's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 182,341 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. DeKalb County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), DeKalb County, GA annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/georgia/dekalb-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON