massoutage

County annual report · FIPS 12055

2021 Highlands County, FL Power Outage Report

In 2021, customers in Highlands County, FL went without power for an average of 2.7 hours, a total of 107K customer-hours (Florida average 1.9 hours). That ranks 26th worst of 67 Florida counties and 1947th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
2.7
39,050 customers
Customer-hours out
107K
Peak customers out
5,817
Outages ≥1,000 out
14
0 of 10,000+ · 1,032 total
Longest outage
1d 15h
began April 10, 2021
Rank in state
26th/67
1947th of 2,974 US

Compared with FL, the US and 2020

Highlands County, FL average hours without power per customer compared with state and national averages, 2021Highlands County 2.7 hours, Florida average 1.9 hours, US average 8.9 hours, Highlands County, 2020 3.2 hoursHighlands CountyHighlands County2.7hFlorida averageFlorida average1.9hUS averageUS average8.9hHighlands County, 2020Highlands County, 20…3.2h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Highlands County, FL customer-hours without power by month, 2021Jan 3,663, Feb 4,534, Mar 3,562, Apr 18K, May 11K, Jun 8,543, Jul 12K, Aug 19K, Sep 7,252, Oct 8,933, Nov 1,872, Dec 8,17805k10k15k20k3,663Jan4,534Feb3,562Mar18KApr11KMay8,543Jun12KJul19KAug7,252Sep8,933Oct1,872Nov8,178Dec
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Customer-hours; August was the worst month.

Highlands County year over year

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Highlands County, FL: average hours without power per customer by year2015: 3.1h; 2016: 3.1h; 2017: 220.4h; 2018: 3.8h, coverage 97%; 2019: 4.3h, coverage 97%; 2020: 3.2h, coverage 97%; 2021: 2.7h, coverage 98%; 2022: 96.6h, coverage 98%; 2023: 3.7h; 2024: 64.5h; 2025: 2.8h01002003000%50%100%3.1h20153.1h2016220.4h20173.8h20184.3h20193.2h20202.7h202196.6h20223.7h202364.5h20242.8h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Florida customers tracked each year.

Biggest outages in Highlands County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1August 22, 2021 12:30August 22, 2021 20:007h 30m5,8176,248
2August 24, 2021 14:00August 24, 2021 20:156h 15m2,9092,607
3May 29, 2021 01:00May 29, 2021 11:3010h 30m2,1482,293
4October 25, 2021 10:45October 25, 2021 19:008h 15m2,0692,430
5April 19, 2021 08:45April 19, 2021 23:3014h 45m1,9875,028
6December 21, 2021 15:45December 22, 2021 04:1512h 30m1,9814,976
7September 20, 2021 18:15September 21, 2021 20:301d 2h1,6803,457
8July 14, 2021 16:30July 14, 2021 23:006h 30m1,603424
9February 6, 2021 12:45February 6, 2021 14:452h1,5471,181
10August 23, 2021 05:45August 23, 2021 18:1512h 30m1,5131,774

Outage episodes by size in 2021: 108 reached 100+ customers, 14 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Highlands County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Florida Power & Light Co202155 min0.5845 min0.51
Duke Energy Florida, LLC20211.6 hrs1.0490 min1.00
Peace River Electric Coop, Inc20211.8 hrs1.051.8 hrs1.05
Glades Electric Coop, Inc20215.6 hrs2.745.0 hrs2.63
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 98% of Florida's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 39,050 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Highlands County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Highlands County, FL annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/florida/highlands-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON