County annual report · FIPS 51171
2020 Shenandoah County, VA Power Outage Report
In 2020, customers in Shenandoah County, VA went without power for an average of 4.1 hours, a total of 75K customer-hours (Virginia average 6.1 hours). That ranks 91st worst of 129 Virginia counties and 1577th of 3,019 nationally.
Compared with VA, the US and 2019
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Shenandoah County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 3, 2020 00:45 | February 3, 2020 11:30 | 10h 45m | 3,647 | 3,755 |
| 2 | September 20, 2020 13:15 | September 20, 2020 16:45 | 3h 30m | 2,475 | 3,712 |
| 3 | September 22, 2020 16:30 | September 22, 2020 17:30 | 1h | 2,474 | 2,473 |
| 4 | January 9, 2020 07:45 | January 9, 2020 14:45 | 7h | 1,793 | 9,257 |
| 5 | August 27, 2020 11:30 | August 27, 2020 13:45 | 2h 15m | 1,731 | 435 |
| 6 | August 25, 2020 22:30 | August 26, 2020 14:00 | 15h 30m | 1,386 | 5,126 |
| 7 | December 1, 2020 02:45 | December 1, 2020 11:45 | 9h | 1,174 | 8,934 |
| 8 | June 4, 2020 20:00 | June 5, 2020 17:00 | 21h | 1,015 | 992 |
| 9 | December 28, 2020 16:15 | December 28, 2020 17:00 | 45m | 1,002 | 251 |
| 10 | September 8, 2020 13:30 | September 8, 2020 20:45 | 7h 15m | 771 | 4,265 |
Outage episodes by size in 2020: 51 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Shenandoah County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Rappahannock Electric Coop | 2020 | 5.8 hrs | 2.16 | 2.9 hrs | 1.78 |
| Shenandoah Valley Elec Coop | 2020 | 2.7 hrs | 1.41 | 2.7 hrs | 1.41 |
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,066 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Shenandoah County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Shenandoah County, VA annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/virginia/shenandoah-county