massoutage

County annual report · FIPS 78010

2020 St. Croix Island, VI Power Outage Report

In 2020, customers in St. Croix Island, VI went without power for an average of 29.9 hours, a total of 924K customer-hours (U.S. Virgin Islands average 36.7 hours). That ranks 2nd worst of 2 U.S. Virgin Islands counties.

Summary data CSVJSON
Avg hrs / customer
29.9
30,899 customers
Customer-hours out
924K
Peak customers out
22,964
Outages ≥1,000 out
74
22 of 10,000+ · 359 total
Longest outage
12d 15h
began August 21, 2020
Rank in state
2nd/2

Compared with VI, the US and 2019

St. Croix Island, VI average hours without power per customer compared with state and national averages, 2020St. Croix Island 29.9 hours, U.S. Virgin Islands average 36.7 hours, US average (50 states and DC) 8.0 hours, St. Croix Island, 2019 26.5 hoursSt. Croix IslandSt. Croix Island29.9hU.S. Virgin Islands averageU.S. Virgin Islands …36.7hUS average (50 states and DC)US average (50 state…8.0hSt. Croix Island, 2019St. Croix Island, 20…26.5h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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St. Croix Island, VI customer-hours without power by month, 2020Jan 28K, Feb 6,486, Mar 53K, Apr 235K, May 24K, Jun 60K, Jul 129K, Aug 146K, Sep 132K, Oct 43K, Nov 37K, Dec 27K0100k200k300k28KJan6,486Feb53KMar235KApr24KMay60KJun129KJul146KAug132KSep43KOct37KNov27KDec
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Customer-hours; April was the worst month.

St. Croix Island year over year

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St. Croix Island, VI: average hours without power per customer by year2015: no data; 2016: no data; 2017: no data; 2018: no data; 2019: 26.5h, coverage 100%; 2020: 29.9h, coverage 100%; 2021: 12.4h, coverage 100%; 2022: 36.4h, coverage 100%; 2023: 32.5h; 2024: 85.2h; 2025: 35.8h02550751000%50%100%n/a2015n/a2016n/a2017n/a201826.5h201929.9h202012.4h202136.4h202232.5h202385.2h202435.8h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of U.S. Virgin Islands customers tracked each year.

Biggest outages in St. Croix Island, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1August 8, 2020 12:30August 8, 2020 15:152h 45m22,96455K
2September 19, 2020 18:30September 19, 2020 23:305h22,94922K
3July 9, 2020 13:00July 11, 2020 11:001d 22h22,92921K
4April 4, 2020 16:30April 5, 2020 00:308h22,406100K
5April 5, 2020 09:00April 5, 2020 19:3010h 30m19,589116K
6March 30, 2020 23:15March 31, 2020 16:4517h 30m16,7608,426
7September 9, 2020 04:15September 12, 2020 04:153d15,3038,417
8June 6, 2020 16:30June 11, 2020 19:305d 3h15,26316K
9March 19, 2020 14:00March 21, 2020 03:451d 13h14,8644,719
10May 21, 2020 13:15May 21, 2020 14:451h 30m13,3906,385

Outage episodes by size in 2020: 89 reached 100+ customers, 74 reached 1,000+ customers, 22 reached 10,000+ customers.

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 100% of U.S. Virgin Islands's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 30,899 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. St. Croix Island has data for 2019–2025.

Cite this report

MassOutage (massoutage.com), St. Croix Island, VI annual power outage report, 2020, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2020/us-virgin-islands/st-croix-island

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON
St. Croix Island by year:202520242023202220212019
Live outages in St. Croix Island2020 U.S. Virgin Islands report2020 US report