County annual report · FIPS 37135
2020 Orange County, NC Power Outage Report
In 2020, customers in Orange County, NC went without power for an average of 17.0 hours, a total of 326K customer-hours (North Carolina average 20.3 hours). That ranks 44th worst of 94 North Carolina counties and 497th of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Orange County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 2, 2020 13:30 | December 2, 2020 19:15 | 5h 45m | 13,566 | 11K |
| 2 | October 29, 2020 14:45 | October 31, 2020 01:00 | 1d 10h | 8,398 | 66K |
| 3 | February 7, 2020 07:15 | February 9, 2020 08:30 | 2d 1h | 7,288 | 71K |
| 4 | July 29, 2020 20:30 | July 31, 2020 04:00 | 1d 7h | 5,864 | 15K |
| 5 | April 27, 2020 00:00 | April 27, 2020 18:00 | 18h | 5,461 | 12K |
| 6 | February 27, 2020 02:00 | February 27, 2020 08:15 | 6h 15m | 3,847 | 12K |
| 7 | November 16, 2020 12:15 | November 17, 2020 00:15 | 12h | 2,966 | 1,996 |
| 8 | July 13, 2020 00:30 | July 13, 2020 03:00 | 2h 30m | 2,783 | 3,037 |
| 9 | July 7, 2020 20:00 | July 8, 2020 11:45 | 15h 45m | 2,208 | 6,344 |
| 10 | August 10, 2020 13:15 | August 11, 2020 03:45 | 14h 30m | 2,129 | 3,427 |
Outage episodes by size in 2020: 94 reached 100+ customers, 21 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Orange County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2020 | 5.2 hrs | 1.81 | 2.3 hrs | 1.37 |
| Duke Energy Carolinas, LLC | 2020 | 11.2 hrs | 1.71 | 3.1 hrs | 1.18 |
| Piedmont Electric Member Corp | 2020 | 3.4 hrs | 1.37 | 2.0 hrs | 1.07 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 19,163 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Orange County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Orange County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/orange-county