massoutage

County annual report · FIPS 37125

2020 Moore County, NC Power Outage Report

In 2020, customers in Moore County, NC went without power for an average of 53.7 hours, a total of 307K customer-hours (North Carolina average 20.3 hours). That ranks 17th worst of 94 North Carolina counties and 149th of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
53.7
5,708 customers
Customer-hours out
307K
Peak customers out
13,875
Outages ≥1,000 out
19
1 of 10,000+ · 881 total
Longest outage
2d 1h
began April 13, 2020
Rank in state
17th/94
149th of 3,019 US

Compared with NC, the US and 2019

Moore County, NC average hours without power per customer compared with state and national averages, 2020Moore County 53.7 hours, North Carolina average 20.3 hours, US average 8.7 hours, Moore County, 2019 26.8 hoursMoore CountyMoore County53.7hNorth Carolina averageNorth Carolina avera…20.3hUS averageUS average8.7hMoore County, 2019Moore County, 201926.8h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Moore County, NC customer-hours without power by month, 2020Jan 6,924, Feb 25K, Mar 7,862, Apr 167K, May 19K, Jun 12K, Jul 22K, Aug 15K, Sep 2,627, Oct 15K, Nov 8,468, Dec 6,108050k100k150k200k6,924Jan25KFeb7,862Mar167KApr19KMay12KJun22KJul15KAug2,627Sep15KOct8,468Nov6,108Dec
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Customer-hours; April was the worst month.

Moore County year over year

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Moore County, NC: average hours without power per customer by year2015: 19.0h; 2016: 267.3h; 2017: 28.2h; 2018: 310.3h, coverage 82%; 2019: 26.8h, coverage 90%; 2020: 53.7h, coverage 91%; 2021: 38.9h, coverage 92%; 2022: 726.1h, coverage 92%; 2023: 40.6h; 2024: 49.2h; 2025: 24.6h02004006008000%50%100%19.0h2015267.3h201628.2h2017310.3h201826.8h201953.7h202038.9h2021726.1h202240.6h202349.2h202424.6h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Moore County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1April 13, 2020 03:30April 15, 2020 05:002d 1h13,875159K
2June 27, 2020 00:00June 27, 2020 05:455h 45m4,7351,956
3July 27, 2020 12:30July 27, 2020 18:005h 30m4,5821,201
4August 26, 2020 13:00August 26, 2020 22:459h 45m2,8606,514
5October 29, 2020 13:15October 30, 2020 22:451d 9h2,8038,950
6February 7, 2020 10:15February 8, 2020 22:001d 11h2,63916K
7November 30, 2020 00:30November 30, 2020 06:155h 45m2,4652,871
8May 20, 2020 07:15May 20, 2020 11:003h 45m2,4141,840
9May 29, 2020 12:15May 30, 2020 02:1514h2,3717,311
10December 6, 2020 04:45December 6, 2020 06:151h 30m2,2372,797

Outage episodes by size in 2020: 94 reached 100+ customers, 19 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Moore County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)20205.2 hrs1.812.3 hrs1.37
Pee Dee Electric Member Corp202011.4 hrs4.543.6 hrs3.02
Central Electric Membership Corp. - (NC)20204.4 hrs-1.8 hrs-
Lumbee River Elec Member Corp20202.6 hrs1.641.7 hrs1.35
Randolph Electric Member Corp20203.3 hrs2.061.6 hrs1.46
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 5,708 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Moore County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Moore County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/moore-county

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