massoutage

County annual report · FIPS 36111

2020 Ulster County, NY Power Outage Report

In 2020, customers in Ulster County, NY went without power for an average of 14.6 hours, a total of 1.3M customer-hours (New York average 10.4 hours). That ranks 19th worst of 62 New York counties and 571st of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
14.6
89,470 customers
Customer-hours out
1.3M
Peak customers out
15,880
Outages ≥1,000 out
48
2 of 10,000+ · 694 total
Longest outage
4d 23h
began August 4, 2020
Rank in state
19th/62
571st of 3,019 US

Compared with NY, the US and 2019

Ulster County, NY average hours without power per customer compared with state and national averages, 2020Ulster County 14.6 hours, New York average 10.4 hours, US average 8.7 hours, Ulster County, 2019 10.9 hoursUlster CountyUlster County14.6hNew York averageNew York average10.4hUS averageUS average8.7hUlster County, 2019Ulster County, 201910.9h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Ulster County, NY customer-hours without power by month, 2020Jan 48K, Feb 41K, Mar 19K, Apr 63K, May 64K, Jun 55K, Jul 88K, Aug 509K, Sep 31K, Oct 69K, Nov 117K, Dec 206K0200k400k600k48KJan41KFeb19KMar63KApr64KMay55KJun88KJul509KAug31KSep69KOct117KNov206KDec
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Customer-hours; August was the worst month.

Ulster County year over year

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Ulster County, NY: average hours without power per customer by year2015: 6.4h; 2016: 7.8h; 2017: 13.3h; 2018: 24.2h, coverage 98%; 2019: 10.9h, coverage 98%; 2020: 14.6h, coverage 99%; 2021: 14.1h, coverage 99%; 2022: 39.9h, coverage 99%; 2023: 12.5h; 2024: 11.4h; 2025: 10.7h0102030400%50%100%6.4h20157.8h201613.3h201724.2h201810.9h201914.6h202014.1h202139.9h202212.5h202311.4h202410.7h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of New York customers tracked each year.

Biggest outages in Ulster County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1December 24, 2020 20:00December 29, 2020 01:304d 5h15,880190K
2August 4, 2020 11:00August 9, 2020 10:154d 23h14,197398K
3November 1, 2020 17:30November 4, 2020 10:152d 16h8,87564K
4August 27, 2020 00:30August 29, 2020 10:002d 9h8,24747K
5November 16, 2020 01:00November 17, 2020 02:001d 1h4,20727K
6April 13, 2020 07:00April 15, 2020 00:001d 17h4,01736K
7June 29, 2020 10:30June 30, 2020 21:001d 10h3,90410K
8January 16, 2020 07:00January 18, 2020 00:451d 17h3,47520K
9March 20, 2020 12:00March 20, 2020 23:0011h3,3807,106
10October 7, 2020 16:45October 9, 2020 06:151d 13h2,86445K

Outage episodes by size in 2020: 205 reached 100+ customers, 48 reached 1,000+ customers, 2 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Ulster County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
New York State Elec & Gas Corp20164.5 hrs1.563.6 hrs1.47
Central Hudson Gas & Elec Corp20152.9 hrs1.382.9 hrs1.38
AVANGRID-----
Orange & Rockland Utils Inc-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 99% of New York's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 89,470 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Ulster County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Ulster County, NY annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/new-york/ulster-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON