County annual report · FIPS 15007
2020 Kauai County, HI Power Outage Report
In 2020, customers in Kauai County, HI went without power for an average of 6.1 hours, a total of 212K customer-hours (Hawaii average 2.7 hours). That ranks 1st worst of 3 Hawaii counties and 1228th of 3,019 nationally.
Compared with HI, the US and 2019
Coverage line is EAGLE-I's share of Hawaii customers tracked each year.
Biggest outages in Kauai County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 12, 2020 14:15 | June 4, 2020 16:30 | 23d 2h | 4,231 | 14K |
| 2 | March 28, 2020 09:30 | April 21, 2020 12:45 | 24d 3h | 3,737 | 42K |
| 3 | September 7, 2020 00:15 | September 17, 2020 12:15 | 10d 12h | 3,444 | 3,379 |
| 4 | July 14, 2020 22:45 | July 23, 2020 20:15 | 8d 21h | 2,841 | 7,797 |
| 5 | August 24, 2020 19:45 | September 5, 2020 05:45 | 11d 10h | 2,840 | 7,894 |
| 6 | January 1, 2020 00:00 | March 5, 2020 05:15 | 64d 5h | 2,348 | 31K |
| 7 | July 23, 2020 23:00 | August 11, 2020 13:00 | 18d 14h | 2,153 | 14K |
| 8 | April 21, 2020 15:30 | May 12, 2020 12:45 | 20d 21h | 2,063 | 17K |
| 9 | December 14, 2020 05:15 | December 15, 2020 05:30 | 1d | 1,951 | 2,143 |
| 10 | December 6, 2020 17:15 | December 12, 2020 16:30 | 5d 23h | 1,751 | 2,351 |
Outage episodes by size in 2020: 23 reached 100+ customers, 13 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Kauai County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Kauai Island Utility Cooperative | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 67% of Hawaii's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 34,835 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Kauai County has data for 2019–2025.
Cite this report
MassOutage (massoutage.com), Kauai County, HI annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2020/hawaii/kauai-county