massoutage

County annual report · FIPS 12113

2020 Santa Rosa County, FL Power Outage Report

In 2020, customers in Santa Rosa County, FL went without power for an average of 33.5 hours, a total of 3.3M customer-hours (Florida average 3.6 hours). That ranks 2nd worst of 67 Florida counties and 241st of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
33.5
96,907 customers
Customer-hours out
3.3M
Peak customers out
60,369
Outages ≥1,000 out
22
1 of 10,000+ · 897 total
Longest outage
55d
began February 27, 2020
Rank in state
2nd/67
241st of 3,019 US

Compared with FL, the US and 2019

Santa Rosa County, FL average hours without power per customer compared with state and national averages, 2020Santa Rosa County 33.5 hours, Florida average 3.6 hours, US average 8.7 hours, Santa Rosa County, 2019 1.3 hoursSanta Rosa CountySanta Rosa County33.5hFlorida averageFlorida average3.6hUS averageUS average8.7hSanta Rosa County, 2019Santa Rosa County, 2…1.3h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Santa Rosa County, FL customer-hours without power by month, 2020Jan 7,542, Feb 13K, Mar 2,342, Apr 13K, May 22K, Jun 14K, Jul 17K, Aug 12K, Sep 3.1M, Oct 79K, Nov 9,008, Dec 2,86201M2M3M4M7,542Jan13KFeb2,342Mar13KApr22KMay14KJun17KJul12KAug3.1MSep79KOct9,008Nov2,862Dec
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Customer-hours; September was the worst month.

Santa Rosa County year over year

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Santa Rosa County, FL: average hours without power per customer by year2015: 1.2h; 2016: 1.4h; 2017: 1.8h; 2018: 1.9h, coverage 97%; 2019: 1.3h, coverage 97%; 2020: 33.5h, coverage 97%; 2021: 1.6h, coverage 98%; 2022: 1.3h, coverage 98%; 2023: 5.5h; 2024: 5.1h; 2025: 2.0h0102030400%50%100%1.2h20151.4h20161.8h20171.9h20181.3h201933.5h20201.6h20211.3h20225.5h20235.1h20242.0h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Florida customers tracked each year.

Biggest outages in Santa Rosa County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1September 15, 2020 07:30September 23, 2020 02:007d 18h60,3693.1M
2October 28, 2020 13:00October 30, 2020 18:452d 5h7,17667K
3May 18, 2020 12:45May 18, 2020 20:307h 45m3,2862,572
4November 6, 2020 13:45November 7, 2020 00:1510h 30m2,9714,612
5July 14, 2020 03:30July 14, 2020 05:452h 15m2,9223,654
6May 14, 2020 12:15May 14, 2020 23:0010h 45m2,872947
7August 26, 2020 22:30August 27, 2020 01:002h 30m2,8321,718
8February 5, 2020 14:15February 6, 2020 00:4510h 30m2,8004,415
9February 27, 2020 20:15April 22, 2020 21:0055d2,2419,422
10May 1, 2020 05:15May 1, 2020 07:001h 45m2,1933,288

Outage episodes by size in 2020: 114 reached 100+ customers, 22 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Santa Rosa County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Florida Power & Light Co202070 min0.7549 min0.59
Choctawhatche Elec Coop, Inc20204.3 hrs1.8970 min1.12
Escambia River Elec Coop, Inc-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Florida's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 96,907 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Santa Rosa County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Santa Rosa County, FL annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/florida/santa-rosa-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON