County annual report · FIPS 10001
2020 Kent County, DE Power Outage Report
In 2020, customers in Kent County, DE went without power for an average of 1.4 hours, a total of 137K customer-hours (Delaware average 4.3 hours). That ranks 3rd worst of 3 Delaware counties and 2499th of 3,019 nationally.
Compared with DE, the US and 2019
Coverage line is EAGLE-I's share of Delaware customers tracked each year.
Biggest outages in Kent County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 6, 2020 19:45 | July 7, 2020 15:15 | 19h 30m | 10,992 | 8,320 |
| 2 | August 4, 2020 08:45 | August 6, 2020 04:30 | 1d 19h | 6,646 | 62K |
| 3 | April 24, 2020 10:30 | April 24, 2020 12:15 | 1h 45m | 1,670 | 2,506 |
| 4 | September 1, 2020 03:15 | September 1, 2020 09:30 | 6h 15m | 1,633 | 1,705 |
| 5 | August 17, 2020 02:30 | August 17, 2020 06:45 | 4h 15m | 1,626 | 2,848 |
| 6 | August 28, 2020 20:15 | August 29, 2020 09:00 | 12h 45m | 1,582 | 1,018 |
| 7 | March 11, 2020 12:00 | March 11, 2020 13:00 | 1h | 1,569 | 1,178 |
| 8 | February 15, 2020 10:00 | February 15, 2020 11:30 | 1h 30m | 1,550 | 1,935 |
| 9 | August 6, 2020 11:00 | August 7, 2020 06:00 | 19h | 1,544 | 2,481 |
| 10 | October 30, 2020 22:15 | October 31, 2020 05:15 | 7h | 1,495 | 2,255 |
Outage episodes by size in 2020: 69 reached 100+ customers, 17 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Kent County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Delmarva Power | 2020 | 3.8 hrs | 1.10 | 73 min | 0.80 |
| Delaware Electric Cooperative | 2020 | 4.9 hrs | 2.93 | 1.8 hrs | 1.55 |
| City of Milford - (DE) | - | - | - | - | - |
| Town of Smyrna - (DE) | - | - | - | - | - |
| City of Dover - (DE) | - | - | - | - | - |
| Town of Clayton - (DE) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 86% of Delaware's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 98,370 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Kent County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Kent County, DE annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/delaware/kent-county